Work and live in Athens

Dutch Customer Service Representative for Netflix in Athens 🎬

Don't miss this opportunity for German-speakers in sunny Athens.

🎒 Discover and explore new countries by working abroad.

In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language. 
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❤️ Benefits

 

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Salary: €1,300 per month

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Performance bonus: Up to €145 based on monthly performance

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Relocation package: Assistance provided for moving to Athens

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Working hours: Monday to Sunday, 09:00 to 00:00 (rotating shifts)

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Training: In-person training provided at the office

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Work environment: No work-from-home option; this is an on-site position in Athens

Join our team and be part of the Netflix experience, helping millions of users around the world!

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Talk to a recruiter

Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.

Your day to day-4

🎯 Your day to day

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Handle inbound calls and chats from Netflix customers regarding account issues, billing inquiries, and technical problems

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Guide customers through troubleshooting steps to resolve their issues

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Escalate complex issues to the Tier 2 team (in English)

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Provide information about Netflix services, subscription plans, and account setup

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Use the Netflix Knowledge Base to offer quick solutions and answers to customer inquiries

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🎯 This is your new job in Lisbon if

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Language skills: Dutch (C2 level), English (B2 level)

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Technical proficiency: Excellent troubleshooting skills

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Experience: Prior customer service experience is preferred but not mandatory Skills:

  • Advanced active listening and engagement
  • Ability to resolve customer concerns and deliver a seamless customer experience
  • Adaptable, empathetic, and confident in assisting users with technical issues

Work in Athens 👩🏽‍💻

Wake up surrounded by a mix of history and culture as you eat a Greek omelet. On your way to the office, take in the sites of modern architecture and iconic historic buildings. Work with dynamic teams for innovative companies.

Once it’s time for lunch, head into the city center, grab some gyros and feel at ease with the good vibes around you.

At the end of the workday, there’s always an enticing activity waiting for you. Disconnect from your jobs like the locals do at these after work spots:

 

With stunning views of the Acropolis, you can sip on some wine at Wine O'Clock, they have over 160 different wines to choose from

Let loose at one of the many silent discos in Athens, it also works as a great team building activity. There’s no better way to get to know your coworkers than through dance!

Have a coffee in the park and take some time to relax after a work event at the Megaron Conference Center.

For some delicious Greek food and a unique vibe, head to Amber Athens, a chic restaurant bar right in the heart of Athens.

Walk through the Commercial Triangle, Athen’s business district for shopping and plenty of entertainment.

Tell us about you!