Working and living in Sofia, Bulgaria

Entry-level Customer Support Agent at Pluxe 🌐

Don't miss this opportunity for Dutch-speakers in sunny Sofia.

🎒 Discover and explore new countries by working abroad.

In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language. 
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❤️ Benefits

 

Remote Work: Fully remote position, allowing you to choose your location in Greece, provided you have an excellent internet connection.

Technical Equipment: Necessary technical equipment will be delivered to your home free of charge.

Work Environment: Enjoy a cozy and family-like work atmosphere.

Training and Support: Receive paid, thorough training and personal support from your trainer and team leader.

Long-Term Employment: We offer a long-term job filled with interesting challenges.

Performance Bonus: Earn bonuses based on your performance.

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Talk to a recruiter

Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.

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🎯 Your day to day

Customer Support: Represent Pluxe, assisting customers with inquiries about passwords, personal data changes, undelivered orders, tax certificate requests, and more.

Active Listening: Precisely determine customer needs and provide the best solutions efficiently and correctly.

Customer Satisfaction: Ensure customers receive top-notch service, ending each conversation with satisfaction.

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🎯 This is your new job in Sofia if

Communication: Ability to communicate professionally and solution-oriented.

Languages: Fluent in Dutch with good proficiency in English.

Stress Management: Able to maintain focus on the client even during high-pressure periods.

Autonomy and Learning: Quick learner who handles information well and can work independently.

Customer Orientation: Always striving to satisfy our customers

Experience: Previous experience in customer service is a plus.

Working in Sofia 👩🏽‍💻


Start your day at one of the many vintage-style cafes in the city. Enjoy a rich Bulgarian coffee while savoring freshly baked banitsa. Head to the office in good spirits and have a productive day with your coworkers. After work, head to Mount Vitosha to relax, disconnect, and recharge.

Working in Sofia is the opportunity to take your career to new heights and have some fun.
It's a work and travel experience like no other.

It's a win-win situation; moving abroad can benefit you in more ways than you think.
 

Discover a new culture.

Gain valuable work experience.

Expand your network.

Step out of your comfort zone.

Learn a new language.

Find out what really interests you & what kind of work will make you happy.

Tell us about you!