Work for L’Oréal as Beauty Advisor (Dutch Market) in Porto, Portugal
Don't miss this opportunity for Dutch-speakers in sunny Lisbon.
🎒 Discover and explore new countries by working abroad.
In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language.
❤️ Benefits
Comprehensive Training: 15 working days (80 hours) of integration into Teleperformance Portugal, including software training, product training, and customer management training.
Work Schedule: 40 hours per week, Monday to Sunday, from 08:00 to 20:00.
Holiday and Christmas Allowances: Equal to the base salary, paid as a monthly percentage on top of your salary.
Meal Allowance: €7.00 per day, provided by a debit card for tax exemption.
Health Insurance: Available from the first day of the employment contract.
Workplace: Teleperformance Douro building in Porto.
Compensation Package: €1,284.05 (with apartment benefit) or €1,448.55 (without apartment benefit)
Contract Details: Initial 12-month term contract, extendable up to 24 months. Permanent employment after 2 years.
Talk to a recruiter
Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.
🎯 Your day to day
Customer Contact: Communicate with customers via live chat, phone, emails, webforms, and social media.
Request Management: Handle consumer requests related to information and complaints.
Service Excellence: Provide precise and timely beauty and product advice.
E-commerce Assistance: Address questions related to returns, deliveries, or refunds.
Product Care Advice: Offer recommendations on products, alternatives, or specifics.
Database Maintenance: Manage data-related inquiries (GDPR, unsubscribing from newsletters, data breaches).
Health Report Registration: Document health-related conditions.
These are just some of the companies in Oporto that are waiting for you to join their teams
🎯 Your Profile
Native Dutch speaker with excellent communication skills
Proficient in English (at least B2 level: written, spoken, and read)
Customer-oriented with strong problem-solving skills
Empathetic and focused on customer satisfaction
Team player with good IT skills and competence in using reporting tools
Flexible and available to work in shifts
Preferred Qualifications:
- Experience in the cosmetics and luxury sector
- Knowledge and experience with digital and social media
- Previous experience in customer service
Working in Oporto 👩🏽💻
Discover a new culture.
Gain valuable work experience.
Expand your network.
Step out of your comfort zone.
Learn a new language.
Find out what really interests you & what kind of work will make you happy.