Work and live in Oporto

Work for L’Oréal as Beauty Advisor (Dutch Market) in Porto, Portugal

Don't miss this opportunity for Dutch-speakers in sunny Lisbon.

🎒 Discover and explore new countries by working abroad.

In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language. 
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❤️ Benefits

 

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Comprehensive Training: 15 working days (80 hours) of integration into Teleperformance Portugal, including software training, product training, and customer management training.

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Work Schedule: 40 hours per week, Monday to Sunday, from 08:00 to 20:00.

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Holiday and Christmas Allowances: Equal to the base salary, paid as a monthly percentage on top of your salary.

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Meal Allowance: €7.00 per day, provided by a debit card for tax exemption.

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Health Insurance: Available from the first day of the employment contract.

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Workplace: Teleperformance Douro building in Porto.

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Compensation Package: €1,284.05 (with apartment benefit) or €1,448.55 (without apartment benefit)

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Contract Details: Initial 12-month term contract, extendable up to 24 months. Permanent employment after 2 years.

Relocation
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Talk to a recruiter

Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.

Your day to day-3

🎯 Your day to day

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Customer Contact: Communicate with customers via live chat, phone, emails, webforms, and social media.

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Request Management: Handle consumer requests related to information and complaints.

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Service Excellence: Provide precise and timely beauty and product advice.

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E-commerce Assistance: Address questions related to returns, deliveries, or refunds.

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Product Care Advice: Offer recommendations on products, alternatives, or specifics.

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Database Maintenance: Manage data-related inquiries (GDPR, unsubscribing from newsletters, data breaches).

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Health Report Registration: Document health-related conditions.

These are just some of the companies in Oporto that are waiting for you to join their teams

 

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🎯 Your Profile

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Native Dutch speaker with excellent communication skills

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Proficient in English (at least B2 level: written, spoken, and read)

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Customer-oriented with strong problem-solving skills

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Empathetic and focused on customer satisfaction

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Team player with good IT skills and competence in using reporting tools

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Flexible and available to work in shifts

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Preferred Qualifications:

  • Experience in the cosmetics and luxury sector
  • Knowledge and experience with digital and social media
  • Previous experience in customer service

Working in Oporto 👩🏽‍💻

Start your day at one of the many vintage style cafes in the city. Sip your galão in between taking bites of sweet bolos. Head to the office in good spirits and enjoy a productive day with your coworkers. After work, head to the beach to relax, disconnect, and recharge.
 
Working in Oporto is the opportunity to take your career to new heights and have some fun.
It’s a work and travel experience like no other.
 
It’s a win-win situation, moving abroad can benefit you in more ways than you think
 
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Discover a new culture.

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Gain valuable work experience.

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Expand your network.

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Step out of your comfort zone.

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Learn a new language.

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Find out what really interests you & what kind of work will make you happy.

Tell us about you!