Advisor for the Customer Delight Team (German market)
Don't miss this opportunity for German-speakers in sunny Lisbon.
🎒 Discover and explore new countries by working abroad.
In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language.
Welcome to one of the five most frequently visited websites in the world, published in 2004. They have reinvented social interaction, givng people the power to bring the world closer through apps and services. Their global teams are constantly interacting, solving problems, and working together to build community.
❤️ Benefits
- Paid training.
- Full-time position in a multinational company.
- Holiday and Christmas bonuses.
- 22 Portuguese public holidays.
- Work in a modern office near plenty of public transport.
- Private health insurance.
- Relocation package:
- Airport pick-up.
- Administrative support for your integration in Portugal
- Flight reimbursement.
- Free annual flight home.
- Accommodation.
- Free Portuguese language courses, water sports activities, soft trekking and much more.
🏠 Relocation package
- Airport pick-up and administrative assistance with your registration in Portugal
- Reimbursement of your first flight costs
- Annual flight ticket back and forth to your home country (within the EU)
- Option to live in one of the shared company flats
Talk to a recruiter
Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.
🎯 Your day to day
Provide first-class customer support to help business clients make the best possible use of their marketing presence on the social network.
- Process inquiries from new and existing customers by phone, email and live chat.
- Outbound calls with customers who have previously contacted the platform via other channels like chat or email.
- Offer customer solutions thanks to your product knowledge.
- Advise, train and support the customer before and after the purchase of company services on Social Media and WhatsApp.
- Solve technical problems like advertising, technical errors, and questions.
- Process payments and billing issues.
These are just some of the companies in Lisbon that are waiting for you to join their teams
🎯 Your Profile
- Fluent in German and proficient in English.
- You are able to work from Monday to Sunday.
- You are happy to work in shifts (you will be assigned a daily working time of 8 hours with a break of one hour and you will be informed of your work schedule in advance).
- You have excellent communication skills.
- Customer oriented.
- Active listening skills.
Working in Lisbon 👩🏽💻
Discover a new culture.
Gain valuable work experience.
Expand your network.
Step out of your comfort zone.
Learn a new language.
Find out what really interests you & what kind of work will make you happy.