🌍 Join Xiaomi as a Technical Support & Customer Advisor in Greece 🇬🇷

Benefits

Competitive salary: 1,200 € (Hybrid)
10% monthly performance bonus.
Indefinite contract with 14 salaries/year.
Daily meal voucher via Up Hellas Mastercard.
Private health insurance (including Dental and Optical Care).
Mobility program for career growth.
Free gym access, well-being activities, and even a rooftop cinema with stunning Acropolis views.
Employee events to foster a strong team spirit.

Your day to day

Handle incoming calls, chats, messages, and emails with a customer-first approach.
Identify and assess customers' needs to ensure satisfaction.Build and maintain trust through open, honest, and interactive communication.
Provide accurate, valid, and complete information by utilizing appropriate tools.
Achieve personal and team targets for customer service and case handling.
Maintain accurate records of customer interactions and account processes.
Follow company communication guidelines and policies consistently.

Your profile

Native or near-native in German, with good English skills.
Strong phone handling and active listening skills.
Ability to adapt to different types of customer personalities.
Excellent communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Working in Greece 👩🏽‍💻

Wake up surrounded by a mix of history and culture as you eat a Greek omelet. On your way to the office, take in the sites of modern architecture and iconic historic buildings. Work with dynamic teams for innovative companies.

Once it’s time for lunch, head into the city center, grab some gyros and feel at ease with the good vibes around you.

At the end of the workday, there’s always an enticing activity waiting for you. Disconnect from your jobs like the locals do at these after work spots:

With stunning views of the Acropolis, you can sip on some wine at Wine O'Clock, they have over 160 different wines to choose from

Let loose at one of the many silent discos in Athens, it also works as a great team building activity. There’s no better way to get to know your coworkers than through dance!

Have a coffee in the park and take some time to relax after a work event at the Megaron Conference Center.

For some delicious Greek food and a unique vibe, head to Amber Athens, a chic restaurant bar right in the heart of Athens.

Walk through the Commercial Triangle, Athen’s business district for shopping and plenty of entertainment.