🌍 Join Xiaomi as a Technical Support & Customer Advisor in Greece 🇬🇷

Competitive salary: 1,200 € (Hybrid)
10% monthly performance bonus.
Indefinite contract with 14 salaries/year.
Daily meal voucher via Up Hellas Mastercard.
Private health insurance (including Dental and Optical Care).
Mobility program for career growth.
Free gym access, well-being activities, and even a rooftop cinema with stunning Acropolis views.
Employee events to foster a strong team spirit.

Handle incoming calls, chats, messages, and emails with a customer-first approach.
Identify and assess customers' needs to ensure satisfaction.Build and maintain trust through open, honest, and interactive communication.
Provide accurate, valid, and complete information by utilizing appropriate tools.
Achieve personal and team targets for customer service and case handling.
Maintain accurate records of customer interactions and account processes.
Follow company communication guidelines and policies consistently.

Native or near-native in German, with good English skills.
Strong phone handling and active listening skills.
Ability to adapt to different types of customer personalities.
Excellent communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.