Work and live in Portugal
🇩🇪 Customer Expert for the German Market in Lisbon
Don't miss this opportunity for
German-speakers
in sunny Portugal.
Benefits
Full-time position (40h/week), Monday to Friday, daytime shifts.
Competitive salary package with bonuses for holidays and Christmas.
Meal allowance paid monthly via debit card.
Optional accommodation support (benefit-in-kind).
Comprehensive training (paid upon successful completion).
Private health insurance from day one.
Work in a modern office in Lisbon, well connected by public transport.
Career progression opportunities in an international environment.
Your day to day
Handle customer inquiries via phone, email, and chat.
Support customers throughout their journey, offering expert advice and assistance.
Conduct outbound calls to collect feedback, ensure satisfaction, or promote services.
Maintain accurate records in the CRM system.
Escalate issues when needed and contribute to process improvements.
Collaborate with colleagues and provide regular updates to your manager.
Your profile
Native-level German and good English skills.
Previous experience in customer service (2+ years preferred).
Strong communication and problem-solving abilities.
A team player with organizational skills and a proactive mindset.
Comfortable using digital tools (Google Docs, Salesforce, etc.).
Motivated, curious, and committed to customer satisfaction.
These are just some of the companies in Portugal that are waiting for you to join their teams
🎒
Discover and explore new countries by working abroad.
In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language.
Tell us about you!
