Work from Home in Portugal: German-speaking Collection Agent

Benefits

Fully remote work from anywhere in mainland Portugal.
Competitive gross monthly salary: up to €1,811 depending on conditions.
Performance bonus based on targets and attendance.
Paid training over 5 working days.
Private health insurance starting on day one of your contract.
Daily meal allowance on a prepaid card (tax-exempt).
Christmas and vacation bonuses paid monthly with your base salary.
Option to live in a company-provided apartment (for international hires).
Monday to Friday schedule: 8:00–17:00 (Lisbon time).
22 days of paid vacation per year + Portuguese public holidays.

Your day to day

Handle inbound and outbound calls with customers in the German market.
Negotiate payment plans and resolve customer inquiries effectively.
Follow up on overdue accounts to ensure timely payments.
Maintain accurate records of customer interactions and transactions.
Collaborate with your team to meet collection goals.

Your profile

You are fluent in German (C1/native) and have a good command of English.
You have excellent communication and negotiation skills.
You handle challenging conversations with professionalism and empathy.
Ideally, you have previous experience in collections, customer service, or call center roles.
You are detail-oriented, solution-driven, and a team player.

Working in Portugal 👩🏽‍💻

Start your day at one of the many vintage style cafes in the city. Sip your galão in between taking bites of sweet bolos. Head to the office in good spirits and enjoy a productive day with your coworkers. After work, head to the beach to relax, disconnect, and recharge. Working in Lisbon is the opportunity to take your career to new heights and have some fun. It’s a work and travel experience like no other. It’s a win-win situation, moving abroad can benefit you in more ways than you think Discover a new culture.

Gain valuable work experience.

Expand your network.

Step out of your comfort zone.

Learn a new language.

Find out what really interests you & what kind of work will make you happy.