Technical Support Advisor (Dutch market)

Benefits

Performance Bonus
Private health insurance since day 1
Work future workplace will be in a modern office in Lisbon
Get real career opportunities within the company
Intensive training for all new employees
Full-time position
Be part of a multicultural team and work in a great environment
Your relocation is organized by the employer including the reimbursement of the initial flight expenses, the accommodation and much more!

Your day to day

Assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat and social messaging channels
Understand the business goals of the clients and support them through a chat system
Provide high-quality customer service
Adapt the brand’s voice and tone
Respond appropriately to customer escalations and escalate issues
Respond to inbound customer requests, document relevant case information

Your profile

Dutch is your first language, and you are fluent in English
You have a high school degree or a bachelor's degree
You have an interest in online marketing products
You are a strategic thinker
Experience in technical troubleshooting, is a plus but not mandatory

Working in Portugal 👩🏽‍💻

Start your day at one of the many vintage style cafes in the city. Sip your galão in between taking bites of sweet bolos. Head to the office in good spirits and enjoy a productive day with your coworkers. After work, head to the beach to relax, disconnect, and recharge. Working in Lisbon is the opportunity to take your career to new heights and have some fun. It’s a work and travel experience like no other. It’s a win-win situation, moving abroad can benefit you in more ways than you think Discover a new culture.

Gain valuable work experience.

Expand your network.

Step out of your comfort zone.

Learn a new language.

Find out what really interests you & what kind of work will make you happy.