Solutions Consultant with German and English

Benefits

Monthly salary of €1,400 + performance bonuses
Assistance with relocation to Sofia (transport, hotel, rental support)
Fully paid training – 3 weeks onsite
Flexible shifts: full-time or part-time (4h / 6h / 8h)
Health insurance and over 50 benefits and perks
A multicultural environment with real career growth opportunities
🕒 Schedule
Shifts between 09:00 and 21:00 (Mon–Sat), and 11:00 to 19:00 (Sunday)
📍 Location
Onsite in Sofia – modern office and vibrant city life await you!

Your day to day

Support customers via phone, chat, and email
Help users with account questions, billing, purchases, and troubleshooting
Use internal tools and knowledge base to resolve issues quickly and professionally
Deliver service excellence while following structured processes
Work with teammates to improve customer experience

Your profile

You speak German (C2/native) and English fluently
You enjoy solving problems and helping people
You’re a great communicator with an eye for detail
You’re quick to learn new tools and processes
Experience in customer service is a plus, but not required — full training provided!

Working in Bulgaria 👩🏽‍💻

Start your day at one of the many vintage-style cafes in the city. Enjoy a rich Bulgarian coffee while savoring freshly baked banitsa. Head to the office in good spirits and have a productive day with your coworkers. After work, head to Mount Vitosha to relax, disconnect, and recharge.

Working in Sofia is the opportunity to take your career to new heights and have some fun. It's a work and travel experience like no other.

It's a win-win situation; moving abroad can benefit you in more ways than you think. Discover a new culture.

Gain valuable work experience.

Expand your network.

Step out of your comfort zone.

Learn a new language.

Find out what really interests you & what kind of work will make you happy.