📞Join Air France as German-Speaking Travel Reservations Advisor

Benefits

Salary: €1.725 gross/month + up to €280 bonus
Possibility to work from home (minimum of 2 shifts per month in the office).
Work from abroad up to 40 days/year (according to internal policy).
Paid training and free development programs.
Travel fund: Up to 12,000 CZK/year to spend on plane tickets for you or your loved ones.
Leisure fund: Up to 6,000 CZK/year for sports, wellness, or language courses.
Monthly financial support for parents returning early to work (up to child's 3rd birthday).
Meal tickets worth 160 CZK/workday (55% covered by the company).
23 days of vacation per year.
Discounted air tickets after 12 months of employment.
90% of our team leaders are promoted internally – we invest in your growth.
Permanent contract and a supportive team culture.
Private medical assistance via uLékaře.cz for you and your family.
Discounts at local shops in the Florentinum building.
Fun company events, team activities, and cultural projects.
Choose your relocation support: 25,000 CZK gross paid in parts with your first 3 salaries or 12,500 CZK gross + 14 days of accommodation or 1 month of company-paid accommodation

Your day to day

Support travelers with flight reservations and travel-related inquiries through calls, emails, webchat, or social media.
Provide clear and efficient solutions to customer needs while maintaining a positive tone.
Handle requests in line with service-level agreements and quality standards.
Maintain accurate case records using CRM tools and reservation systems.
Receive cross-training for other support areas based on your performance and language/technical skills.

Your profile

You speak English fluently and German native
You’re confident using digital tools and communicating across various platforms (calls, emails, chat, social).
You’re reliable, proactive, and committed to delivering high service standards.
You’re open to working shifts between 8:00 a.m. and 8:00 p.m., Monday to Sunday.
Previous customer service or reservation experience is a plus, but not mandatory.

Working in Czech Republic 👩🏽‍💻

Start your day with a fresh coffee and a traditional koláč from a local bakery in Prague. Stroll past stunning architecture and charming streets as you head to the office. Work alongside an international team in one of Central Europe’s most dynamic capitals. After work, unwind at a beer garden, catch a concert, or take a sunset walk along the Vltava River.

Working in the Czech Republic means great career opportunities in a vibrant and affordable city. It’s a unique work and travel experience in the heart of Europe.

It’s a win-win situation — moving abroad could be your next big move.

Discover a rich culture and exciting lifestyle.

Gain international experience with top employers.

Expand your professional network.

Step out of your comfort zone.

Live in a safe, connected, and creative city.

Explore what really drives you and grow personally and professionally.