German-speaking Customer Care Specialist – Medical Technology in Lisbon

Benefits

Competitive salary, including:
€1,598.55 per month (without housing) or €1,434.05 (with company-provided housing)
Performance bonuses of up to €150
Meal allowance of €154 per month
Holiday and Christmas bonuses
Private health insurance from the first day of the contract
Relocation Package:
Airport pick-up and support with administrative processes
Flight reimbursement and an annual free flight home
Free accommodation in Lisbon (for international candidates)
Free Portuguese language courses and participation in leisure activities
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22 days of paid vacation and recognition of Portuguese holidays

Your day to day

Providing excellent customer support via phone and email in German.
Assisting with inquiries regarding product usage, handling, and advanced device settings.
Troubleshooting technical issues and responding to device alerts to ensure patient safety.
Managing product orders and processing demo kit requests.
Assisting with payments and coordinating orders based on medical prescriptions.

Your profile

Fluency in German and English (spoken and written).
Ability to work in shifts (24/7 availability including weekends).
Strong communication and problem-solving skills.
Empathy and the ability to remain calm while helping patients.
A willingness to learn and adapt to new medical technologies.
Previous customer service experience is a plus but not required.

Working in Portugal 👩🏽‍💻

Start your day at one of the many vintage style cafes in the city. Sip your galão in between taking bites of sweet bolos. Head to the office in good spirits and enjoy a productive day with your coworkers. After work, head to the beach to relax, disconnect, and recharge. Working in Lisbon is the opportunity to take your career to new heights and have some fun. It’s a work and travel experience like no other. It’s a win-win situation, moving abroad can benefit you in more ways than you think Discover a new culture.

Gain valuable work experience.

Expand your network.

Step out of your comfort zone.

Learn a new language.

Find out what really interests you & what kind of work will make you happy.