German-speaking Customer Advisor – Full Remote from Portugal 🇵🇹

Benefits

Full remote position: Work from anywhere in Portugal
Permanent Portuguese contract with long-term stability
Paid training (€213.60/week) and onboarding support
Competitive salary up to €1,373 gross/month + productivity bonuses + shift allowances
Private health insurance from day one
Meal allowance (€7/day via prepaid card)
Holiday and Christmas bonuses (paid monthly)
Free Portuguese lessons, online activities, and wellness support
All equipment provided by the company

Your day to day

Support German-speaking customers via inbound and outbound calls and emails
Assist with registration and use of a household scanning device
Handle welcome calls, login issues, and point systems
Proactively reach out to existing and potential customers in Germany and Switzerland
Provide clear guidance and solve customer queries efficiently

Your profile

Native-level German speaker (C2) with good English skills (B1 or higher)
Excellent communication skills via phone and email
Problem-solving attitude and a proactive mindset
Comfortable working independently from home
Located anywhere in Portugal with a reliable internet connection

Working in Portugal 👩🏽‍💻

Start your day at one of the many vintage style cafes in the city. Sip your galão in between taking bites of sweet bolos. Head to the office in good spirits and enjoy a productive day with your coworkers. After work, head to the beach to relax, disconnect, and recharge. Working in Lisbon is the opportunity to take your career to new heights and have some fun. It’s a work and travel experience like no other. It’s a win-win situation, moving abroad can benefit you in more ways than you think Discover a new culture.

Gain valuable work experience.

Expand your network.

Step out of your comfort zone.

Learn a new language.

Find out what really interests you & what kind of work will make you happy.