German Product Support in the Medical Sector in sunny Lisbon

Benefits

Competitive salary with performance-based bonuses.
Paid training period to ensure your success in the role.
Private health insurance starting from the first day of the work contract.
Opportunity for career advancement within Teleperformance Portugal.
Free accommodation in a shared company apartment for international employees.
Relocation package including flight reimbursement and airport pickup.
Free Portuguese language courses, surf lessons, and other exciting activities.
The opportunity to work in an international, diverse team.

Your day to day

Providing excellent customer support via phone and email.
Assisting with inquiries regarding product usage, handling, and device settings.
Troubleshooting possible malfunctions and responding to device alerts.
Managing product orders (excluding the active ingredient), as well as demo kit requests.
Assisting with payments and processing orders based on medical prescriptions.

Your profile

Fluency in German and English (spoken and written).
Ability to work in shifts (24/7 availability including weekends).
Strong communication and problem-solving skills.
Willingness to learn and adapt to new technologies and customer service systems.
Empathy and the ability to remain calm under pressure.
Previous customer service experience is a plus but not required.

Working in Portugal 👩🏽‍💻

Start your day at one of the many vintage style cafes in the city. Sip your galão in between taking bites of sweet bolos. Head to the office in good spirits and enjoy a productive day with your coworkers. After work, head to the beach to relax, disconnect, and recharge. Working in Lisbon is the opportunity to take your career to new heights and have some fun. It’s a work and travel experience like no other. It’s a win-win situation, moving abroad can benefit you in more ways than you think Discover a new culture.

Gain valuable work experience.

Expand your network.

Step out of your comfort zone.

Learn a new language.

Find out what really interests you & what kind of work will make you happy.