French-speaking Customer Advisor for Airbnb in Bulgaria

Benefits

Competitive salary
Possibilities to join the international mobility program
Join a dynamic work environment
Private health insurance from day one
Performance bonus

Your day to day

Management of incoming calls
Diagnosis and analysis of issues encountered by the clients
Build relationships of trust through open and interactive communication - Identify and assess customers’ needs to achieve satisfaction
Provide accurate and complete information by using the right methods/tools
Log and analyze technical service inquiries and identify trends
Follow communication procedures, guidelines and policies

Your profile

French speaker and fluent in English
Excellent communication and interpersonal skills
Ability to troubleshoot
Good MS Office skills
Customer orientation
Ability to multitask, prioritize, and manage time effectively
Holder of valid Passport ID and a yellow card (for EU citizens) or a valid residence permit (for non-EU citizens)

Working in Bulgaria 👩🏽‍💻

Start your day at one of the many vintage-style cafes in the city. Enjoy a rich Bulgarian coffee while savoring freshly baked banitsa. Head to the office in good spirits and have a productive day with your coworkers. After work, head to Mount Vitosha to relax, disconnect, and recharge.

Working in Sofia is the opportunity to take your career to new heights and have some fun. It's a work and travel experience like no other.

It's a win-win situation; moving abroad can benefit you in more ways than you think. Discover a new culture.

Gain valuable work experience.

Expand your network.

Step out of your comfort zone.

Learn a new language.

Find out what really interests you & what kind of work will make you happy.