

π³π± Dutch-speaking Customer Service Representative in Porto
Benefits
- π° Monthly gross salary up to β¬1,309
- Holiday and Christmas bonuses: paid monthly
- π Relocation package includes accommodation support.
- π₯ Health insurance from day one of your employment contract.
- π 15-day paid training, compensated up to β¬640.80 upon successful completion.
- π 12-month renewable contract, with the possibility of permanent employment after 2 years.
- π΄ 22 vacation days per year + Portuguese public holidays.
- π Work from the TP Douro building in Vila Nova de Gaia, with easy access to public transport.


Your day to day
- Assist customers via digital channels, helping with toll payments, service inquiries, or billing issues.
- Clarify customer doubts and ensure accurate information regarding Ascendiβs services.
- Handle requests from external entities (police, legal authorities, etc.) with professionalism.
- Record customer interactions in the system to ensure proper documentation.
- Perform billing, revenue collection, and reconciliation when necessary.
Your profile
- You are fluent in Dutch (spoken and written) and have a good command of English.
- You are tech-savvy and comfortable working with digital tools and communication channels (phone, email, chat).
- You are customer-oriented, organized, and eager to deliver high-quality service.
- You have excellent problem-solving skills and can handle inquiries efficiently.
- You are available to work full-time on rotational shifts (Monday to Sunday, 07:00β23:00).

These are just some of the companies that are waiting for you to join their teams





π Discover and explore new countries by working abroad.
In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language.

Working in Portugal π©π½βπ»
Start your day at one of the many vintage style cafes in the city. Sip your galΓ£o in between taking bites of sweet bolos. Head to the office in good spirits and enjoy a productive day with your coworkers. After work, head to the beach to relax, disconnect, and recharge. Working in Lisbon is the opportunity to take your career to new heights and have some fun. Itβs a work and travel experience like no other. Itβs a win-win situation, moving abroad can benefit you in more ways than you think Discover a new culture.
Gain valuable work experience.
Expand your network.
Step out of your comfort zone.
Learn a new language.
Find out what really interests you & what kind of work will make you happy.
Talk to a recruiter
Want to find out more about the role?
Our multilingual recruitment team will be happy to give you more information about the position
Don't miss this opportunity for Dutch-speakers in sunny Portugal.
Related Jobs
-
Customer Service Representative (Dutch market) for bol comLocation: PortugalJob Function: Customer ServiceWe are looking for Customer Service Agent (Dutch market) for bol com in Lisbon. See our latest job offers in Lisbon.
-
Dutch Customer service advisor at Social Media in Lisbon with relocationLocation: PortugalJob Function: Customer ServiceDo you speak Dutch and have a passion for social media? This is your chance to join a vibrant team in Lisbon and work for one of the worldβs leading social media companies!
-
This is your Customer Service Dutch-speaking Job in Lisbon!Location: PortugalJob Function: Customer ServiceWork for leading international companies such as Bol.com, Google Ads, Ups, Foot Locker, etc. in Lisbon, Portugal