Work and live in Portugal
German-speaking Customer Support for Web Solutions in Lisbon 🌟
Don't miss this opportunity for
German-speakers
in sunny Portugal.
Benefits
Competitive salary with performance bonuses.
Paid Uber rides (up to 25.00€) for early morning shifts.
Relocation package including flight reimbursement and accommodation support.
Private health insurance after 6 months of employment.
Paid initial training and continuous development opportunities.
Multicultural and friendly team environment.
Opportunities for career progression within an international organization.
Vibrant office location in the heart of Lisbon.
Your day to day
Delivering exceptional support via chat, email, and phone to German-speaking users.
Troubleshooting platform-related issues and guiding users towards effective solutions.
Educating users on how to make the most out of the platform’s diverse features.
Collaborating with technical teams to resolve complex issues efficiently.
Staying updated on platform changes and new feature launches to provide accurate information.
Gathering user feedback to improve product offerings and the overall user experience.
Your profile
Native-level German (C2) and at least B2 English proficiency.
Experience or strong interest in digital marketing and/or web design (mandatory).
Minimum 1 year of customer service experience (mandatory).
A stable professional background without frequent job changes.
Excellent communication skills, both written and verbal.
Strong problem-solving ability and a patient approach to customer interactions.
Tech-savvy, with quick adaptability to new platforms and tools.
Familiarity with website builders or CMS platforms is a big plus.
Ability to manage multiple tasks independently.
These are just some of the companies in Portugal that are waiting for you to join their teams
🎒
Discover and explore new countries by working abroad.
In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language.
Tell us about you!
