Customer Representative (French-speaking)

A full-time indefinite contract with competitive terms.
Attractive salary and performance-based bonuses.
Relocation package to Lisbon.
A central location in Lisbon, perfect for enjoying the vibrant city life.
Opportunities for professional growth with tailored development programs, courses, and language classes.
Paid training to ensure you're fully equipped for the role.
Bring-a-friend bonuses for referring other talent to join the team.

Provide exceptional customer support via chat, email, and phone.
Troubleshoot platform-related issues and guide users toward effective solutions.
Educate customers on platform features, enabling them to maximize their website's potential.
Collaborate with technical and development teams to resolve advanced issues.
Stay informed about platform updates to ensure accurate support delivery.
Gather and relay customer feedback to improve the overall user experience.

Proficiency in French (oral and written) and advanced English (B2+ level).
Previous experience in customer service, technical support, or a similar role.
Strong communication skills with a knack for solving problems.
A passion for technology and the ability to quickly learn new tools.
Experience with website builders or content management systems (preferred, but not required).

Customer Representative (French-speaking) – Website Solutions 🌍