Back Office Gaming Support Specialist with French and English

Benefits

3000 BGN welcome bonus
Fully paid training program
Stable employment with growth opportunities
Additional private health insurance
Over 50 exclusive benefits and perks to choose from
Supportive and international work environment
Professional development and learning culture
Employee referral bonuses

Your day to day

Provide back-office support to players experiencing issues
Ensure smooth and enjoyable gameplay by resolving problems efficiently
Actively collect and communicate player feedback to internal teams
Collaborate with your colleagues to improve processes
Maintain quality and confidentiality standards in all player interactions

Your profile

Fluent in French and proficient in English
Gaming experience – you understand player culture and community dynamics
Empathetic and able to view problems from the player's perspective
Familiar with online support and digital communication
Team-oriented and eager to contribute to shared success

Working in Bulgaria 👩🏽‍💻

Start your day at one of the many vintage-style cafes in the city. Enjoy a rich Bulgarian coffee while savoring freshly baked banitsa. Head to the office in good spirits and have a productive day with your coworkers. After work, head to Mount Vitosha to relax, disconnect, and recharge.

Working in Sofia is the opportunity to take your career to new heights and have some fun. It's a work and travel experience like no other.

It's a win-win situation; moving abroad can benefit you in more ways than you think. Discover a new culture.

Gain valuable work experience.

Expand your network.

Step out of your comfort zone.

Learn a new language.

Find out what really interests you & what kind of work will make you happy.