Work and live in Portugal

Work in Lisbon! French-speaking Payment Solutions Customer Service Job ✨

Don't miss this opportunity for French-speakers in sunny Portugal.

Benefits

  • Competitive salary package.
  • Full paid training at the start of employment.
  • Relocation support including flight reimbursement and accommodation assistance.
  • Continuous career development opportunities.
  • A vibrant, multicultural work environment.
  • Private health insurance after probation.
  • Meal allowance.
  • Modern and comfortable office facilities.
  • Opportunity to work with one of the most innovative companies in the industry.
Relocation
Your day to day-3

Your day to day

  • Handle inbound customer inquiries by phone, email, or chat.
  • Identify and verify account holder information securely.
  • Assist businesses with troubleshooting technical and account issues.
  • Comply with all internal and external regulatory procedures.
  • Deliver a personalized, efficient, and empathetic service.
  • Stay up to date with product and service developments to better support clients.
  • Collaborate with team members to resolve complex cases.
  • Contribute to a positive, motivated work environment.
  • Manage a fast-paced workload with strong multitasking skills.
  • Work rotational shifts, including some night shifts.

Your profile

  • Native-level French (C2) and excellent English skills (minimum C1).
  • High School diploma (mandatory).
  • Stable professional background without frequent job changes (mandatory).
  • Minimum 1 year of experience in Customer Service (mandatory).
  • Strong interpersonal skills and teamwork spirit.
  • Ability to handle a high-paced environment with multitasking demands.
  • High attention to detail and strong problem-solving skills.
  • Familiarity with automated customer service platforms is a plus.
  • Strong verbal and written communication skills.
  • Proactive, empathetic, and customer-oriented approach.
  • Flexibility to work shifts, including night shifts.
  • Willingness to work 100% on-site in Lisbon.
Your Profile-1

These are just some of the companies in Portugal that are waiting for you to join their teams

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🎒 Discover and explore new countries by working abroad.

In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language. 
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