Work and live in Portugal
German-speaking Customer Advisor for Ypsomed
Don't miss this opportunity for German-speakers in sunny Portugal.
🎒 Discover and explore new countries by working abroad.
In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language.
❤️ Benefits
- Competitive salary, including performance bonuses and meal allowances.
- Relocation support for international candidates, including flight reimbursement and accommodation in company-provided apartments.
- Private health insurance from the start of the employment contract.
- Comprehensive training program in English to prepare you for the role.
- 22 days of paid annual leave, following local regulations.
- Access to wellness activities, including language courses and sports events.
- Opportunities for career growth and development.


❤️ Your day to day
- Provide support to customers via phone, email, and chat regarding insulin pumps and accessories.
- Assist users in connecting their insulin pumps to smartphone apps.
- Deliver accurate information about products and services.
- Handle inquiries with care and ensure customer satisfaction.
- Document and track customer interactions in the CRM system.
- Escalate unresolved issues when necessary.
- Collaborate with other departments to resolve customer concerns.
- Maintain the customer database and ensure up-to-date records.
- Address complaints and manage returns in compliance with company policies.
These are just some of the companies in Lisbon that are waiting for you to join their teams






❤️ Your profile
- Fluent in German and proficient in English (spoken and written).
- Has strong communication and interpersonal skills.
- Is empathetic, patient-oriented, and solution-driven.
- Is comfortable using technology and learning new software systems.
- Possesses basic knowledge of customer relationship management tools (e.g., SAP-CRM) or a willingness to learn.

Talk to a recruiter
Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.