Work and live in Portugal
Customer Service Representative (Dutch market) for bol.com
Don't miss this opportunity for Dutch-speakers in sunny Portugal.
Benefits
- Remote work all over Portugal
- Full-time position
- Competitive salary and performance bonuses
- Extra incentives.
- Real growth opportunities to progress in your career.
- Receive a bonus for referring your friends.
- Relocation Package for candidates coming from abroad.


Your day to day
- Identify and resolve customers' needs.
- Solve customer queries and concerns regarding the company’s products as well as deliveries, returns, and refunds.
- Use a multichannel approach to speak with customers (voice, email, social media).
- Handle calls from customers who have ordered or bought product/s.
- Offer support on queries regarding product availability.
- Assist with clicks and collecting orders.
Your profile
- Your first language is Dutch and you are fluent in English (spoken and written)
- You enjoy working with customers, and you have excellent communication skills.
- You have an international mindset.
- Experience in a contact center role is a plus.

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