Customer Service Representative (Dutch market) for bol.com
Don't miss this opportunity for
Dutch-speakers in sunny Portugal.
🎒 Discover and explore new countries by working abroad.
In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language.
❤️ Benefits
Remote work all over Portugal
Full-time position
Competitive salary and performance bonuses
Extra incentives.
Real growth opportunities to progress in your career.
Receive a bonus for referring your friends.
Relocation Package for candidates coming from abroad.
❤️ Your day to day
Identify and resolve customers' needs.
Solve customer queries and concerns regarding the company’s products as well as deliveries, returns, and refunds.
Use a multichannel approach to speak with customers (voice, email, social media).
Handle calls from customers who have ordered or bought product/s.
Offer support on queries regarding product availability.
Assist with clicks and collecting orders.
These are just some of the companies in Lisbon that are waiting for you to join their teams
❤️ Your profile
Your first language is Dutch and you are fluent in English (spoken and written)
You enjoy working with customers, and you have excellent communication skills.
You have an international mindset.
Experience in a contact center role is a plus.
Talk to a recruiter
Do you want to know more about the position? Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.
