Work and live in Bulgaria

Customer Care Assistant with German – Join Kaizen in Sofia, Bulgaria!

Don't miss this opportunity for German-speakers in sunny Bulgaria.

Benefits

  • Full-time position with flexible shifts (Monday – Sunday, 10 AM – 2 AM).
  • Competitive salary – 3,800 BGN/month.
  • Signing Bonus: 1,000 BGN for those starting in February or March! 🎉
  • Relocation support – accommodation and travel expenses covered.
  • Paid training & onboarding to set you up for success.
  • Ongoing career development programs via Concentrix University.
  • Health & Wellbeing initiatives to support your work-life balance.
  • Additional perks:
  • Health & Life Insurance
  • Multisport card (gym & sports access)
  • Transport allowance
  • Bonus for important life events
  • Extra paid leave for education
  • Corporate discounts
  • Company events and many more!
Relocation
Your day to day-3

Your day to day

  • Handle inbound calls, emails, and live chat inquiries from customers.
  • Assist users with account-related issues, troubleshooting, and general inquiries.
  • Provide professional and friendly support, ensuring a positive customer experience.
  • Stay up to date with the company’s products, services, and promotions.
  • Collaborate with internal teams to ensure quick and effective solutions.
  • Maintain accurate records of customer interactions and follow-up where necessary.

Your profile

  • Fluency in German (written and spoken).
  • Good command of English (written and spoken).
  • Excellent communication skills and a customer-focused attitude.
  • Interest in sports is a plus!
  • Previous experience in customer service is an advantage but not required.
  • Strong computer skills (MS Office proficiency).
  • Analytical thinking and problem-solving abilities.
  • A team-player attitude with adaptability in a fast-paced environment.
  • High school diploma or higher education.
Your Profile-1

These are just some of the companies in Bulgaria that are waiting for you to join their teams

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🎒 Discover and explore new countries by working abroad.

In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language. 
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Tell us about you!