Italian-speaking Customer Support Advisor at an Insurance company
Don't miss this opportunity for Italian-speakers in sunny Lisbon.
🎒 Discover and explore new countries by working abroad.
In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language.
❤️ Benefits
Health insurance.
Competitive salary + Performance Bonus + Complexity Bonus
Meal voucher
Work from a modern office in Lisbon
Relocation package
- Accommodation in a shared flat.
- Flight reimbursement.
Talk to a recruiter
Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.
🎯 Your day to day
Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy.
Depending on the case, the request will be processed via a transaction in our client policy administration system, and/or by the writing and sending of reply to letters/emails, information, contract documents, etc., to the insured.
Provide friendly and professional customer service to ensure that customers are supported at all times with the right insight information
Indexation & electronic archiving in our document management tool
Policy changes requests, updating payment details
Make claims and cancel requests
These are just some of the companies in Lisbon that are waiting for you to join their teams
🎯 Your Profile
You are fluent in Italian and in English.
Excellent communication skills, empathy and team spirit
Customer-oriented mindset
Experience in technical troubleshooting is a plus, but not required
Working in Lisbon 👩🏽💻
Discover a new culture.
Gain valuable work experience.
Expand your network.
Step out of your comfort zone.
Learn a new language.
Find out what really interests you & what kind of work will make you happy.