Customer Service Representative at Whoop – German Speaker
Travailler et vivre en

Customer Service Representative at Whoop – German Speaker

Avantages

  • Competitive Salary: Gross monthly salary of €1,300.
  • Performance Bonuses: Monthly bonus potential of up to €200.
  • Flexible Work Setup: 100% remote work from anywhere in Greece.
  • Comprehensive Training: 15-day nesting period and 3-month learning curve.
  • Exclusive Perks:
  • A free Whoop band and premium membership upon successful training completion.
  • Opportunities to develop your skills in a growing, tech-focused environment.
  • Relocation Support: Assistance provided for moving to Greece.
Relocation
Your day to day-3

Au quotidien

  • Provide customer support via phone, email, and chat for a variety of inquiries, including:
  • Hardware and software issues.
  • Product analytics and technical troubleshooting.
  • Order details, refunds, and membership queries.
  • Assist with social media support when required.
  • Utilize over 20 internal and external tools to solve problems efficiently.
  • Translate complex technical issues into user-friendly solutions.
  • Strive to meet key performance indicators such as case resolution, customer satisfaction, and quality assurance.

Votre profil

  • Language Skills: Native or C2 level German and B2 level English.
  • Technical Proficiency: Strong PC skills, familiarity with MS Office, and advanced typing skills (≥ 25 wpm, ≥ 85% accuracy).
  • Customer Service Skills: Exceptional written communication, multitasking ability, and problem-solving focus.
  • Interest in Technology: Passion for wearable tech and fitness tracking is a plus.
  • Experience: No prior experience required, but technical support or troubleshooting experience is preferred.
Your Profile-1

🎒 Découvrez et explorez de nouveaux pays en travaillant à l’étranger.

Pendant votre temps libre, découvrez de nouvelles plages pour profiter du beau temps, imprégnez-vous de la culture et de la gastronomie locales, et apprenez une nouvelle langue. 
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Customer Service Representative at Whoop – German Speaker

Working in Greece 👩🏽‍💻

Wake up surrounded by a mix of history and culture as you eat a Greek omelet. On your way to the office, take in the sites of modern architecture and iconic historic buildings. Work with dynamic teams for innovative companies.

Once it’s time for lunch, head into the city center, grab some gyros and feel at ease with the good vibes around you.

At the end of the workday, there’s always an enticing activity waiting for you. Disconnect from your jobs like the locals do at these after work spots:

With stunning views of the Acropolis, you can sip on some wine at Wine O'Clock, they have over 160 different wines to choose from

Let loose at one of the many silent discos in Athens, it also works as a great team building activity. There’s no better way to get to know your coworkers than through dance!

Have a coffee in the park and take some time to relax after a work event at the Megaron Conference Center.

For some delicious Greek food and a unique vibe, head to Amber Athens, a chic restaurant bar right in the heart of Athens.

Walk through the Commercial Triangle, Athen’s business district for shopping and plenty of entertainment.

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