Customer Experience Specialist with German in Sofia, Bulgaria
Avantages
- 💰 Gross salary: 3600 BGN + monthly performance-based bonuses
- ⏱️ Working hours: Monday to Friday, 10:00–19:00
- 📚 Paid training (2 weeks) and continuous upskilling through internal programs
- 🧘♀️ Health and Wellbeing support + Health & Life Insurance
- 🏋️♂️ Multisport card, transport allowance, and corporate discounts
- ✈️ Relocation support if moving to Bulgaria (travel and accommodation assistance)
- 🎓 Career development plans and support for continued education (extra paid leave included!)
- 🎉 Team-building activities and regular company events
- 💌 Referral bonus: Recommend a friend and get rewarded!


Au quotidien
- Support customers via phone, email, and social media, ensuring a smooth and friendly experience
- Assist with inquiries related to deliveries, product details, returns, payments, and more
- Troubleshoot issues efficiently while maintaining a positive brand image
- Collaborate with internal teams to provide accurate solutions
- Ensure every interaction reflects empathy and professionalism
Votre profil
- Native-level or C1 fluency in German and strong English skills (B2+)
- Excellent communication and interpersonal skills
- Prior experience in customer service is a plus
- Confident using computers and MS Office tools
- Analytical, organized, and solution-oriented mindset
- Team player with a proactive and positive attitude
- High school diploma or equivalent required

🎒 Découvrez et explorez de nouveaux pays en travaillant à l’étranger.
Pendant votre temps libre, découvrez de nouvelles plages pour profiter du beau temps, imprégnez-vous de la culture et de la gastronomie locales, et apprenez une nouvelle langue.
Working in Bulgaria 👩🏽💻
Start your day at one of the many vintage-style cafes in the city. Enjoy a rich Bulgarian coffee while savoring freshly baked banitsa. Head to the office in good spirits and have a productive day with your coworkers. After work, head to Mount Vitosha to relax, disconnect, and recharge.
Working in Sofia is the opportunity to take your career to new heights and have some fun. It's a work and travel experience like no other.
It's a win-win situation; moving abroad can benefit you in more ways than you think. Discover a new culture.
Gain valuable work experience.
Expand your network.
Step out of your comfort zone.
Learn a new language.
Find out what really interests you & what kind of work will make you happy.
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Ne manquez pas cette opportunité pour les francophones en !
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