Customer Care Agent for Eneco in Sofia, Bulgaria
Travailler et vivre en

Customer Care Agent for Eneco in Sofia, Bulgaria

Avantages

  • Full-time or part-time contract options
  • No work on Sundays
  • Usually home office after full training
  • Initial paid training in 2 modules
  • Private health insurance
  • Relocation package
  • Performance-based bonus
  • Hybrid work option
Relocation
Your day to day-3

Au quotidien

  • Handling incoming phone calls, chats and emails regarding:
  • Invoices & reminders
  • Payments (payment plans, costs for deferred payments)
  • Rate changes
  • Complaint handling (overcharged, overpaid)
  • Retention
  • General questions about contracts (start/end date)
  • Relocation requests
  • Responding to both practical and emotional customer needs
  • Reporting to the team leader

Votre profil

  • Education: Secondary school diploma required, bachelor's degree preferred
  • Languages: Native Dutch (spoken and written) and communicative English
  • Experience with CRM systems and strong PC skills
  • Excellent writing skills with good structure and vocabulary
  • Empathy, self-confidence, multitasking, strong communication skills, flexibility and motivation
Your Profile-1

🎒 Découvrez et explorez de nouveaux pays en travaillant à l’étranger.

Pendant votre temps libre, découvrez de nouvelles plages pour profiter du beau temps, imprégnez-vous de la culture et de la gastronomie locales, et apprenez une nouvelle langue. 
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Customer Care Agent for Eneco in Sofia, Bulgaria

Working in Bulgaria 👩🏽‍💻

Start your day at one of the many vintage-style cafes in the city. Enjoy a rich Bulgarian coffee while savoring freshly baked banitsa. Head to the office in good spirits and have a productive day with your coworkers. After work, head to Mount Vitosha to relax, disconnect, and recharge.

Working in Sofia is the opportunity to take your career to new heights and have some fun. It's a work and travel experience like no other.

It's a win-win situation; moving abroad can benefit you in more ways than you think. Discover a new culture.

Gain valuable work experience.

Expand your network.

Step out of your comfort zone.

Learn a new language.

Find out what really interests you & what kind of work will make you happy.

Ne manquez pas cette opportunité pour les francophones en !

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