Technical Support Advisor (French market)
Don't miss this opportunity for French-speakers in sunny Lisbon.
🎒 Discover and explore new countries by working abroad.
In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language.
❤️ Benefits
Performance Bonus
Private health insurance since day 1
Work future workplace will be in a modern office in Lisbon
Get real career opportunities within the company
Intensive training for all new employees
Full-time position
Be part of a multicultural team and work in a great environment
Your relocation is organized by the employer including the reimbursement of the initial flight expenses, the accommodation and much more!
Talk to a recruiter
Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.
🎯 Your day to day
Assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat and social messaging channels
Understand the business goals of the clients and support them through a chat system
Provide high-quality customer service
Adapt the brand’s voice and tone
Respond appropriately to customer escalations and escalate issues
Respond to inbound customer requests, document relevant case information
🎯 This is your new job in Lisbon if
French is your first language, and you are fluent in English
You have a high school degree or a bachelor's degree
You have an interest in online marketing products
You are a strategic thinker
Experience in technical troubleshooting, is a plus but not mandatory
Working in Lisbon 👩🏽💻
Discover a new culture.
Gain valuable work experience.
Expand your network.
Step out of your comfort zone.
Learn a new language.
Find out what really interests you & what kind of work will make you happy.