Join Our Team as a Technical Support Customer Advisor in Athens! 🌟
Don't miss this opportunity for Dutch-speakers in sunny Athens.
🎒 Discover and explore new countries by working abroad.
In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language.
❤️ Benefits
Salary:
Dutch: Remote €1250, Hybrid €1350
Greek: €850
10% monthly performance bonus
Private life & health insurance (including eyecare and dental care) effective from day 1
Free use of the corporate gym
Fixed working hours for mothers with children up to 2 years old
Daily cash bonus at Mastercard:
First year (0-12 months): €3 net per working day
After 12 months: €6 net per working day
Working Hours
Dutch:Monday to Friday: 09:00 to 21:00 Saturday: 10:00 to 19:00
Greek:Monday to Friday: 10:00 to 1 Work from office with potential WFH approval to be determined.
Training 2-week training period: 09:00 - 17:00
Talk to a recruiter
Do you want to know more about the position? Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.
Manage incoming calls, chats, messages, and emails
Identify and assess customers' needs to ensure satisfaction
Ask probing questions to identify technical issues and provide troubleshooting support
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information using appropriate methods/tools
Meet personal/customer service team targets and case handling quotas
Maintain records of customer interactions, process accounts, and file documents
Follow communication procedures, guidelines, and policies
🎯This is your new job in Lisbon if
Native/Near-native proficiency in Dutch and Greek
Strong command of English
Excellent phone contact handling skills and active listening
Customer-oriented with the ability to adapt/respond to different personalities
Outstanding communication skills
Ability to multi-task, prioritize, and manage time effectively
Work in Athens 👩🏽💻
Wake up surrounded by a mix of history and culture as you eat a Greek omelet. On your way to the office, take in the sites of modern architecture and iconic historic buildings. Work with dynamic teams for innovative companies.
Once it’s time for lunch, head into the city center, grab some gyros and feel at ease with the good vibes around you.
At the end of the workday, there’s always an enticing activity waiting for you. Disconnect from your jobs like the locals do at these afterwork spots:
With stunning views of the Acropolis, you can sip on some wine atWine O'Clock, they have over 160 different wines to choose from
Let loose at one of the many silent discosin Athens, it also works as a great team building activity. There’s no better way to get to know your coworkers than through dance!
Have a coffee in the park and take some time to relax after a work event at the Megaron Conference Center.
For some delicious Greek food and a unique vibe, head toAmber Athens,a chic restaurant bar right in the heart of Athens.
Walk through the Commercial Triangle, Athen’s business district for shopping and plenty of entertainment.
