Work and live in Athens

Join Our Team as a Technical Support Customer Advisor in Athens! 🌟

Don't miss this opportunity for Dutch-speakers in sunny Athens.

🎒 Discover and explore new countries by working abroad.

In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language. 
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❤️ Benefits

 

Salary:

Dutch: Remote €1250, Hybrid €1350

Greek: €850

10% monthly performance bonus

Private life & health insurance (including eyecare and dental care) effective from day 1

Free use of the corporate gym

Fixed working hours for mothers with children up to 2 years old

Daily cash bonus at Mastercard:

First year (0-12 months): €3 net per working day

After 12 months: €6 net per working day

Working Hours

Dutch:Monday to Friday: 09:00 to 21:00
Saturday: 10:00 to 19:00

Greek:Monday to Friday: 10:00 to 1
Work from office with potential WFH approval to be determined.

Training
2-week training period: 09:00 - 17:00

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Talk to a recruiter

Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.

Your day to day-4

🎯 Your day to day

Manage incoming calls, chats, messages, and emails

Identify and assess customers' needs to ensure satisfaction

Ask probing questions to identify technical issues and provide troubleshooting support

Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid, and complete information using appropriate methods/tools

Meet personal/customer service team targets and case handling quotas

Maintain records of customer interactions, process accounts, and file documents

Follow communication procedures, guidelines, and policies

Your Profile-2

🎯 This is your new job in Lisbon if

Native/Near-native proficiency in Dutch and Greek

Strong command of English

Excellent phone contact handling skills and active listening

Customer-oriented with the ability to adapt/respond to different personalities

Outstanding communication skills

Ability to multi-task, prioritize, and manage time effectively

Work in Athens 👩🏽‍💻

Wake up surrounded by a mix of history and culture as you eat a Greek omelet. On your way to the office, take in the sites of modern architecture and iconic historic buildings. Work with dynamic teams for innovative companies.

Once it’s time for lunch, head into the city center, grab some gyros and feel at ease with the good vibes around you.

At the end of the workday, there’s always an enticing activity waiting for you. Disconnect from your jobs like the locals do at these after work spots:

 

With stunning views of the Acropolis, you can sip on some wine at Wine O'Clockthey have over 160 different wines to choose from

Let loose at one of the many silent discos in Athens, it also works as a great team building activity. There’s no better way to get to know your coworkers than through dance!

Have a coffee in the park and take some time to relax after a work event at the Megaron Conference Center.

For some delicious Greek food and a unique vibe, head to Amber Athens, a chic restaurant bar right in the heart of Athens.

Walk through the Commercial Triangle, Athen’s business district for shopping and plenty of entertainment.

Tell us about you!