Work and live in Athens

Finnish-speaking Customer Advisor at Samsung

Don't miss this opportunity for Finnish-speakers in sunny Athens.

🎒 Discover and explore new countries by working abroad.

In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language. 
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❤️ Benefits

 

Training: Comprehensive training in English for 15 working days, conducted remotely.

Work Schedule: Monday to Friday, 09:00 - 21:00, with 8-hour shifts in rotation.

Remote Work: Both training and working will be from home, with equipment provided.

Performance Bonuses: Monthly bonuses up to €200 based on performance.

Holiday Pay: Extra pay for Greek holidays and overtime work.

Annual Bonuses: Three extra bonuses per year: Christmas (one full salary), Easter (half a salary), and Vacation (half a salary).

Salary Increases: After the first 6 months, your salary will increase by €100 (gross per month). After the first 12 months, your salary will increase by an additional €150 (gross per month).

Accommodation Benefit: Company-paid apartment upon availability (excluding electricity bills) OR €300 gross to cover accommodation as long as you are employed by the company.

Relocation Support: Flight ticket provided, taxi from the airport, and up to 4 weeks accommodation upon arrival.

Housing Assistance: Support in finding an apartment or room to rent.

Employee Discounts: Access to various benefits and discounts for all employees. Important Condition for Hiring

The opportunity to work for a Great Place to Work, certified company

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Talk to a recruiter

Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.

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🎯 Your day to day

Customer Support: Respond to end-user requests through calls, emails, and chat, maintaining solid customer relationships.

Data Management: Log calls into the customer relationship database and follow escalation procedures.

Case Tracking: Ensure cases are tracked and closed efficiently and timely.

Professionalism: Maintain a strong professional relationship with customers, showing empathy at all times.

Procedure Compliance: Follow contact centre procedures, including call handling and AUX code guidelines.

Team Collaboration: Develop effective relationships with colleagues and provide feedback on issues and improvements.

Quality Improvement: Be positive and proactive in improving quality and adapting to feedback.

Confidentiality: Adhere to regulations regarding personal data confidentiality.

These are just some of the companies in Athens that are waiting for you to join their teams

 

Netflix
Audi
Paypal
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🎯 This is your new job in Athens if

Language Skills: Fluent in Finnish, with strong English proficiency.

Customer Service Experience: Previous experience in a customer support role is preferred.

Technical Aptitude: Ability to troubleshoot technical issues and perform data entry efficiently.

Communication Skills: Excellent verbal and written communication skills.

Team Player: Ability to work effectively as part of a team and build supportive relationships with colleagues and management.

Problem Solver: Strong research skills to resolve customer problems and provide feedback on emerging issues.

Work in Athens 👩🏽‍💻

Wake up surrounded by a mix of history and culture as you eat a Greek omelet. On your way to the office, take in the sites of modern architecture and iconic historic buildings. Work with dynamic teams for innovative companies.

Once it’s time for lunch, head into the city center, grab some gyros and feel at ease with the good vibes around you.

At the end of the workday, there’s always an enticing activity waiting for you. Disconnect from your jobs like the locals do at these after work spots:

 

With stunning views of the Acropolis, you can sip on some wine at Wine O'Clockthey have over 160 different wines to choose from

Let loose at one of the many silent discos in Athens, it also works as a great team building activity. There’s no better way to get to know your coworkers than through dance!

Have a coffee in the park and take some time to relax after a work event at the Megaron Conference Center.

For some delicious Greek food and a unique vibe, head to Amber Athens, a chic restaurant bar right in the heart of Athens.

Walk through the Commercial Triangle, Athen’s business district for shopping and plenty of entertainment.

Tell us about you!