Work and live in Barcelona

German-speaking IT Service Desk in Barcelona 🏖️

Don't miss this opportunity for German-speakers in sunny Barcelona

🎒 Discover and explore new countries by working abroad.

In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language. 
Imagen_Mailing_Slider 2
Imagen_Mailing_Lisbon_Slider 5-1
Imagen_Mailing_Lisbon_Slider 6
Imagen_Mailing_Lisbon_Slider 7

❤️ Benefits


Contract Type: Permanent (Indefinido)

Work Schedule: Full-time (Monday to Friday, 08:00 - 17:00)

Salary: Competitive local salary

Location: On-site in Barcelona, at Selva de Mar 129

Work Environment: A supportive and inclusive workplace where diversity is celebrated, and all employees are valued and respected


Talk to a recruiter

Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.

Your day to day-4

🎯 Your day to day

Technical Support: Provide 1st level support to client workers, handling IT requests and issues via phone, mail, chat, or self-service portal

Troubleshooting: Perform root cause analysis and troubleshooting via phone and/or remote access

IT Request Management: Monitor IT requests and issues in the client’s ITSM service management system, including categorization and prioritization

Knowledge Utilization: Use internal knowledge databases to provide a high first resolution rate

Collaboration: Work with client’s 2nd level service organizations and external service providers

User Support: Assist client’s employees in the operation of user systems and peripheral devices

These are just some of the companies in Barcelona that are waiting for you to join their teams


Google_2015_logo 2
Your Profile-2

🎯 This is your new job in Barcelona if

Languages: Proficient in German, with very good English skills

Previous experience in 1st or 2nd level IT support, ideally in larger environments

Familiarity with ITSM ticket systems (preferably ServiceNow)

Strong IT knowledge, especially in Windows 10, Office 365, and MS Teams

Good troubleshooting skills for hardware and software issues

Analytical approach to complex issues

Knowledge of ITIL V4 processes is a plus

High customer and service orientation

Barcelona hotspots🔥

There’s always something to do in this city. Visit these iconic spots and enjoy the incredible energy that Barcelona has to offer:

Live an exciting day at the Tibidabo amusement park, an emblematic spot that brings international travelers and locals together for some fun.

Check out the biggest stadium in Europe, the Camp Nou, home of FC Barcelona. Whether you go to a game or just the museum, it’s a true spectacle.

Take a walk down Passeig de Gràcia, the city’s most luxurious avenue and if you’re hungry, there’s plenty of cozy spots to grab a bite.

Listen to the sounds of music at Montjuïc and watch the stunning light show of the Magic Fountain at night.

Tell us about you!