Customer Service Representative (German-speaking) – Fashion Industry
Don't miss this opportunity for German-speakers in sunny Barcelona
🎒 Discover and explore new countries by working abroad.
In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language.
Step into a game-changing career with a global leader in technology and services. This company partners with top-tier brands to drive innovation, deliver integrated solutions, and create unforgettable customer experiences. Operating in over 70 countries, they are committed to transforming the future of business in the fashion industry and beyond.
❤️ Benefits
Full-time position (39 hours/week) with a Monday to Friday schedule (9:00–18:00).
Competitive salary: €18,400 gross/year plus up to €2,500 in performance bonuses
.
🏙️A fantastic workplace in vibrant Barcelona.
Referral bonuses through our Bring-a-Friend program.
Comprehensive training and access to specialized career development programs.
Opportunities for growth in an innovative and inclusive workplace.
Talk to a recruiter
Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.
🎯 Your day to day
Handle incoming customer inquiries via phone, email, and other communication channels.
Log and manage call details to ensure resolutions align with service level agreements (SLAs).
Maintain expert knowledge of products and services to provide top-notch assistance.
Escalate complex issues to the appropriate teams to ensure swift resolutions.
These are just some of the companies in Barcelona that are waiting for you to join their teams
🎯 This is your new job in Barcelona if
Are you a problem-solver who thrives in a dynamic, customer-focused environment? This opportunity is perfect for you if:
You are fluent in German and proficient in English.
You have working knowledge of IT platforms, including Windows, MS Office, and internet configuration.
You excel in customer care with the ability to understand and address customer needs.
You are proactive in taking ownership of issues and driving them toward resolution.
You are eager to learn and grow in a supportive, team-oriented environment.
Barcelona hotspots🔥
There’s always something to do in this city. Visit these iconic spots and enjoy the incredible energy that Barcelona has to offer:
Live an exciting day at the Tibidabo amusement park, an emblematic spot that brings international travelers and locals together for some fun.
Check out the biggest stadium in Europe, the Camp Nou, home of FC Barcelona. Whether you go to a game or just the museum, it’s a true spectacle.
Take a walk down Passeig de Gràcia, the city’s most luxurious avenue and if you’re hungry, there’s plenty of cozy spots to grab a bite.
Listen to the sounds of music at Montjuïc and watch the stunning light show of the Magic Fountain at night.