Danish-speaking Customer Support Analyst for a Fintech Company (Sofia, Bulgaria)
Don't miss this opportunity for Danish-speakers in sunny Sofia.
🎒 Discover and explore new countries by working abroad.
In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language.
❤️ Benefits
Competitive salary with the potential for career advancement
Additional health insurance and access to over 50 other benefits and services
A positive, international work setting with supportive management
Opportunities for personal and professional growth within the company
Employee referral bonuses and support for relocation if you are moving from another country
Talk to a recruiter
Do you want to know more about the position? Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.
Provide insightful solutions to customer inquiries related to money transfer transactions, and escalate complex issues to relevant teams
Deliver timely and accurate responses to customer requests via phone, email, and chat
Assess and understand customer needs to ensure a satisfying and personalized service experience
Contribute to a supportive team environment, aiming for excellence in customer support
🎯This is your new job in Sofia if
Proficiency in Danish and English, with a minimum of C1 in Danish and B2 in English
No previous experience in fintech required—just a keen interest in financial services and technology!
Strong communication skills, capable of managing customer inquiries with professionalism and empathy
Ability to troubleshoot issues and provide effective solutions
Eagerness to learn and adapt in a fast-paced environment
A team player with a positive attitude who enjoys collaborating with international colleagues
Working in Sofia 👩🏽💻
Start your day at one of the many vintage-style cafes in the city. Enjoy a rich Bulgarian coffee while savoring freshly baked banitsa. Head to the office in good spirits and have a productive day with your coworkers. After work, head to Mount Vitosha to relax, disconnect, and recharge.
Working in Sofia is the opportunity to take your career to new heights and have some fun. It's a work and travel experience like no other.
It's a win-win situation; moving abroad can benefit you in more ways than you think.
Discover a new culture.
Gain valuable work experience.
Expand your network.
Step out of your comfort zone.
Learn a new language.
Find out what really interests you & what kind of work will make you happy.
