🏙️ Customer Service Representative for Dutch Speakers in Lisbon
Don't miss this opportunity for Dutch-speakers in sunny Lisbon.
🎒 Discover and explore new countries by working abroad.
In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language.
Viaplay Group is a leading Nordic entertainment company providing streaming services with a vast range of movies, series, and live sports. Our client, Teleperformance Portugal, is known for creating excellent career opportunities and work environments. Join an innovative team that values development and quality in every interaction.
❤️ Benefits
Base salary of €760, with a total gross compensation up to €1,298.11 when including holiday and meal allowances.
Training compensation of €427.20 for 10 days (proportional for successful completion).
Health insurance from the first day of your contract.
Meal allowance via a tax-exempt debit card.
Paid Christmas and holiday allowances in monthly installments.
Accommodation assistance available (benefit-in-kind worth €200).
Located in Lisbon with excellent public transport access.
Rotational shift of 40 hours per week, Monday to Friday (10:00 to 22:00).
22 days of paid annual leave in accordance with Portuguese law.
Talk to a recruiter
Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.
🎯 Your day to day
Assist users with account registration and login issues.
Troubleshoot streaming quality and playback problems.
Provide app and device support, including installation and compatibility.
Manage subscription and payment inquiries.
Support users with account pauses and cancellations.
Collect user feedback for service improvements.
These are just some of the companies in Lisbon that are waiting for you to join their teams
🎯 Your Profile
Native or fluent Dutch speaker.
Proficient in English (C1 level).
Excellent communication skills and problem-solving attitude.
Customer service experience is a plus.
Interest in streaming services and familiarity with digital entertainment platforms.
Working in Lisbon 👩🏽💻
Discover a new culture.
Gain valuable work experience.
Expand your network.
Step out of your comfort zone.
Learn a new language.
Find out what really interests you & what kind of work will make you happy.