Working and living in Sofia, Bulgaria

🌟 Customer Service Representative with Czech/Slovak or Slovenian – Bulgaria 🌟

 

Don't miss this opportunity for Czech/Slovak or Slovenian speakers in sunny Sofia.

🎒 Discover and explore new countries by working abroad.

In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language. 
🏢 About the Company

Join a fast-growing international team working with a leading global tobacco brand. We are committed to delivering outstanding customer service and ensuring a seamless experience for our clients worldwide. If you are passionate about helping people and working in a dynamic environment, this opportunity is for you!

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❤️ Benefits

 

We offer a competitive package to support your professional growth and well-being:

  • Full-time position with shifts between 8:00 a.m. – 10:00 p.m., Monday – Sunday
  • Attractive salary with monthly performance-based bonuses
  • Paid training & onboarding to set you up for success
  • Career development programs to map out your professional growth
  • Health & Wellbeing initiatives, including private health and life insurance
  • Relocation support (accommodation & travel expenses covered if needed)
  • Additional perks: Multisport card, transport allowance, corporate discounts, extra paid leave for education, and company events
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Talk to a recruiter

Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.

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🎯 Your day to day

As a Customer Service Representative, your daily tasks will include:

  • Assisting customers via email, chat, and phone to provide top-tier support
  • Maintaining a deep understanding of the brand, products, and industry to ensure accurate responses
  • Conducting research to gather relevant information for resolving customer inquiries
  • Ensuring a positive customer experience through efficient and friendly service
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🎯 This is your new job in Sofia if

We are looking for motivated individuals with excellent communication skills and a customer-oriented mindset. To be successful in this role, you should have:

  • Near-native level of Czech, Slovak, or Slovenian, both written and spoken
  • Advanced English skills
  • Previous experience in customer service or a related field (preferred)
  • Strong computer skills (MS Office, CRM systems)
  • Ability to handle customer inquiries professionally via email, chat, and phone
  • High attention to detail and accuracy in all tasks
  • Team player attitude with the ability to work independently
  • High school diploma or equivalent

Working in Sofia 👩🏽‍💻


Start your day at one of the many vintage-style cafes in the city. Enjoy a rich Bulgarian coffee while savoring freshly baked banitsa. Head to the office in good spirits and have a productive day with your coworkers. After work, head to Mount Vitosha to relax, disconnect, and recharge.

Working in Sofia is the opportunity to take your career to new heights and have some fun.
It's a work and travel experience like no other.

It's a win-win situation; moving abroad can benefit you in more ways than you think.
 

Discover a new culture.

Gain valuable work experience.

Expand your network.

Step out of your comfort zone.

Learn a new language.

Find out what really interests you & what kind of work will make you happy.

Tell us about you!