🏢 Customer Service Representative (German) - Remote from Greece
Don't miss this opportunity for German-speakers in sunny Athens.
🎒 Discover and explore new countries by working abroad.
Join Notion, a leading all-in-one workspace tool that empowers individuals and teams to organize their work, from notes to wikis, projects, and more. We are looking for talented individuals who are passionate about helping others and are tech-savvy. This is a remote position based in Greece, where you'll be providing customer support in German to help users with their queries and troubleshooting.
❤️ Benefits
- Monthly Salary: €1,300 + performance bonus up to 15%.
- Monthly Accommodation Bonus: €130 for the first 12 months.
- Relocation Assistance: Support for relocating to Athens.
- Work in an international, dynamic environment.
- Opportunity to contribute to one of the most significant social media platforms in the world.
- Work shifts: Monday – Sunday, 00:00 – 00:00 (rotating shifts).
Talk to a recruiter
Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.
🎯 Your day to day
- Provide customer support in German, assisting users via email and live chat
- Guide users through Notion app setup and troubleshoot issues with desktop and mobile apps
- Assist customers in understanding how to use Notion APIs and resolve subscription issues, including cancellations
- Ensure a smooth and seamless customer experience through efficient problem-solving and active engagement
These are just some of the companies in Athens that are waiting for you to join their teams
🎯 This is your new job in Athens if
- Fluent in German (C2 level) with strong English skills (C1)
- Previous experience in a call center or customer service role is desirable Technical proficiency:
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- Ability to use desktop PCs and internet applications
- Familiarity with MS Office tools
- Typing speed: 25 words/min with 85% accuracy
- Excellent active listening and communication skills
- Confident and adaptable in resolving customer concerns and guiding users through solutionsAdvanced troubleshooting skills, including assisting with technical issues
Work in Athens 👩🏽💻
Wake up surrounded by a mix of history and culture as you eat a Greek omelet. On your way to the office, take in the sites of modern architecture and iconic historic buildings. Work with dynamic teams for innovative companies.
Once it’s time for lunch, head into the city center, grab some gyros and feel at ease with the good vibes around you.
At the end of the workday, there’s always an enticing activity waiting for you. Disconnect from your jobs like the locals do at these after work spots:
With stunning views of the Acropolis, you can sip on some wine at Wine O'Clock, they have over 160 different wines to choose from
Let loose at one of the many silent discos in Athens, it also works as a great team building activity. There’s no better way to get to know your coworkers than through dance!
Have a coffee in the park and take some time to relax after a work event at the Megaron Conference Center.
For some delicious Greek food and a unique vibe, head to Amber Athens, a chic restaurant bar right in the heart of Athens.
Walk through the Commercial Triangle, Athen’s business district for shopping and plenty of entertainment.