🌍 Join Xiaomi as a Technical Support & Customer Advisor in Greece 🇬🇷
Don't miss this opportunity for Dutch-speakers in sunny Athens.
🎒 Discover and explore new countries by working abroad.
Xiaomi is a global company dedicated to producing high-quality products at honest prices. We believe in building trust with our customers through innovation and customer satisfaction. Join our team and become part of a brand that is transforming technology worldwide.
Your Role: Technical Support & Customer Advisor (Dutch Speaker) 💼
As a Technical Support & Customer Advisor, you will be the voice of Xiaomi, assisting customers with inquiries, issues, and requests while providing a top-notch service experience.
Private health insurance (including Dental and Optical Care).
Mobility program for career growth.
Free gym access, well-being activities, and even a rooftop cinema with stunning Acropolis views.
Employee events to foster a strong team spirit.
Work from Home is possible upon meeting technical requirements and agreement conditions. Flexibility to return to the office may be required.
A dedicated home office space and a high-speed internet connection are mandatory for WFH.
Talk to a recruiter
Do you want to know more about the position? Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.
Handle incoming calls, chats, messages, and emails with a customer-first approach.
Identify and assess customers' needs to ensure satisfaction.Build and maintain trust through open, honest, and interactive communication.
Provide accurate, valid, and complete information by utilizing appropriate tools.
Achieve personal and team targets for customer service and case handling.
Maintain accurate records of customer interactions and account processes.
Follow company communication guidelines and policies consistently.
These are just some of the companies in Athens that are waiting for you to join their teams
🎯This is your new job in Athens if
Native or near-native in Dutch, with good English skills.
Strong phone handling and active listening skills.
Ability to adapt to different types of customer personalities.
Excellent communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Work in Athens 👩🏽💻
Wake up surrounded by a mix of history and culture as you eat a Greek omelet. On your way to the office, take in the sites of modern architecture and iconic historic buildings. Work with dynamic teams for innovative companies.
Once it’s time for lunch, head into the city center, grab some gyros and feel at ease with the good vibes around you.
At the end of the workday, there’s always an enticing activity waiting for you. Disconnect from your jobs like the locals do at these afterwork spots:
With stunning views of the Acropolis, you can sip on some wine atWine O'Clock, they have over 160 different wines to choose from
Let loose at one of the many silent discosin Athens, it also works as a great team building activity. There’s no better way to get to know your coworkers than through dance!
Have a coffee in the park and take some time to relax after a work event at the Megaron Conference Center.
For some delicious Greek food and a unique vibe, head toAmber Athens,a chic restaurant bar right in the heart of Athens.
Walk through the Commercial Triangle, Athen’s business district for shopping and plenty of entertainment.
