Work and live in Greece

Dutch-speaking Customer Care Agent for Eneco remote from Greece

Don't miss this opportunity for Dutch-speakers in sunny Greece.

🎒 Discover and explore new countries by working abroad.

In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language. 
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❤️ Benefits

 

Type of contract:

Employment contract with full-time (40 hours/week) and part-time (minimum 30 hours/week) options.

Working hours:

  • Monday to Friday: 9:00 am - 7:00 pm
  • Saturday: 9:00 am - 5:30 pm (email handling only)
  • Usually home office after full training
  • No work on Sundays

Training:

  • Initiële training of 2 modules, each 1 week long
  • ± 1 month of work experience between modules
  • Combination of classroom training and on-the-job training
  • Additional benefits:
  • Private health insurance
  • Relocation package
  • Performance bonus:
  • Based on the remuneration grid.
  •  Workplaces:
  • Remote from Greece
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Talk to a recruiter

Do you want to know more about the position?
Apply and our competent multilingual recruitment team will be happy to provide you with more information about the position.

Your day to day-4

🎯 Your day to day

Handle incoming phone calls, chats and emails regarding:

Invoices & reminders

Payments (payment plans, deferred payment charges)

Rate changes

Complaint handling (overcharged, overpaid)

Retention

General questions about contracts (start/end date)

Responding to both practical and emotional needs of customers

Relocation requests

Reporting to the team leader

These are just some of the companies in Athens that are waiting for you to join their teams

 

Netflix
Audi
Paypal
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🎯 This is your new job in Athens if

Education: High school diploma required, bachelor's degree is preferred

Languages: Native Dutch (oral and written) and communicative English

Experience with CRM systems and strong PC skills

Excellent writing skills with good structure and vocabulary

Empathy, self-confidence, multi-tasking, strong communication, flexibility and motivation

Empathy, self-confidence, multitasking, flexibility and motivation

Work in Athens 👩🏽‍💻

Wake up surrounded by a mix of history and culture as you eat a Greek omelet. On your way to the office, take in the sites of modern architecture and iconic historic buildings. Work with dynamic teams for innovative companies.

Once it’s time for lunch, head into the city center, grab some gyros and feel at ease with the good vibes around you.

At the end of the workday, there’s always an enticing activity waiting for you. Disconnect from your jobs like the locals do at these after work spots:

 

With stunning views of the Acropolis, you can sip on some wine at Wine O'Clock, they have over 160 different wines to choose from

Let loose at one of the many silent discos in Athens, it also works as a great team building activity. There’s no better way to get to know your coworkers than through dance!

Have a coffee in the park and take some time to relax after a work event at the Megaron Conference Center.

For some delicious Greek food and a unique vibe, head to Amber Athens, a chic restaurant bar right in the heart of Athens.

Walk through the Commercial Triangle, Athen’s business district for shopping and plenty of entertainment.

Tell us about you!