German-speaking Customer Advisor for a travel website based
Voordelen
- Competitive salary with annual increases after 12 and 36 months
- 100% work from home for ultimate flexibility
- 3 weeks of paid training to help you get started
- Become part of a team that supports over 1,200 cities worldwide
- Work in a multilingual team that serves customers in German
- Opportunities for advancement with one of the most recognised brands in the travel industry


Van dag tot dag
- Support Booking.com customers via telephone, email and chat with regard to reservations, payments, cancellations and changes
- Provide information, resolve complaints, and process refund requests
- Assist Booking.com partners with managing extranet accounts
- Strive to meet key performance indicators (KPIs), including customer satisfaction (CSAT), average handling time (AHT), and quality scores
Jouw profiel
- Native German speakers or C1 level with excellent communication skills
- Good English skills (B2 level or higher) for internal training and communication
- Ability to work in a team and advanced PC skills (Windows, troubleshooting, keyboard shortcuts)
- Ability to multitask in a fast-paced environment
- No prior experience is necessary, but a background in customer service or hospitality is an advantage

🎒 Ontdek en verken nieuwe landen door in het buitenland te werken
In je vrije tijd ontdek je nieuwe stranden om van het mooie weer te genieten, maak je kennis met de plaatselijke cultuur en gastronomie en leer je een nieuwe taal
Working in Greece 👩🏽💻
Wake up surrounded by a mix of history and culture as you eat a Greek omelet. On your way to the office, take in the sites of modern architecture and iconic historic buildings. Work with dynamic teams for innovative companies.
Once it’s time for lunch, head into the city center, grab some gyros and feel at ease with the good vibes around you.
At the end of the workday, there’s always an enticing activity waiting for you. Disconnect from your jobs like the locals do at these after work spots:
With stunning views of the Acropolis, you can sip on some wine at Wine O'Clock, they have over 160 different wines to choose from
Let loose at one of the many silent discos in Athens, it also works as a great team building activity. There’s no better way to get to know your coworkers than through dance!
Have a coffee in the park and take some time to relax after a work event at the Megaron Conference Center.
For some delicious Greek food and a unique vibe, head to Amber Athens, a chic restaurant bar right in the heart of Athens.
Walk through the Commercial Triangle, Athen’s business district for shopping and plenty of entertainment.
Mis deze kans voor Nederlandstaligen in niet!
.avif)
Praat met een recruiter
Wil je meer weten over de functie?
Ons meertalige recruteringsteam geeft je graag meer informatie over de functie