Customer Care Agent for an energy company (Remote in Greece)
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Customer Care Agent for an energy company (Remote in Greece)

Voordelen

  • Full-time or part-time contract options
  • No work on Sundays
  • Fully remote work (from any location in Greece)
  • Paid training in 2 modules
  • Private health insurance
  • Relocation allowance for international candidates
  • Performance-based bonus
  • Modern equipment and support for working from home
Relocation
Your day to day-3

Van dag tot dag

  • You will handle incoming phone calls, emails, and chats regarding:
  • Invoices & payment reminders
  • Payment arrangements, questions about outstanding balances
  • Information about rate changes
  • Complaint resolution (e.g., incorrect invoices)
  • Retention and customer satisfaction
  • General contract questions (start date, renewal, termination)
  • Requests for relocation or address changes
  • Listening to customers’ needs, including their emotional needs
  • You report directly to your team leader

Jouw profiel

  • Education: High school diploma required; associate’s degree is a plus
  • Languages: Native-level Dutch (spoken and written), good knowledge of English
  • Digital skills: Experience with CRM systems and strong computer skills
  • Communication: Clear, customer-focused, strong writing skills
  • Soft skills: Empathetic, able to handle stress, flexible, eager to learn, and solution-oriented
Your Profile-1

🎒 Ontdek en verken nieuwe landen door in het buitenland te werken

In je vrije tijd ontdek je nieuwe stranden om van het mooie weer te genieten, maak je kennis met de plaatselijke cultuur en gastronomie en leer je een nieuwe taal
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Customer Care Agent for an energy company (Remote in Greece)

Working in Greece 👩🏽‍💻

Wake up surrounded by a mix of history and culture as you eat a Greek omelet. On your way to the office, take in the sites of modern architecture and iconic historic buildings. Work with dynamic teams for innovative companies.

Once it’s time for lunch, head into the city center, grab some gyros and feel at ease with the good vibes around you.

At the end of the workday, there’s always an enticing activity waiting for you. Disconnect from your jobs like the locals do at these after work spots:

With stunning views of the Acropolis, you can sip on some wine at Wine O'Clock, they have over 160 different wines to choose from

Let loose at one of the many silent discos in Athens, it also works as a great team building activity. There’s no better way to get to know your coworkers than through dance!

Have a coffee in the park and take some time to relax after a work event at the Megaron Conference Center.

For some delicious Greek food and a unique vibe, head to Amber Athens, a chic restaurant bar right in the heart of Athens.

Walk through the Commercial Triangle, Athen’s business district for shopping and plenty of entertainment.

Mis deze kans voor Nederlandstaligen in niet!

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