Werken en wonen in Lissabon
Work in Lisbon! French-speaking Payment Solutions Customer Service Job ✨
Mis deze kans voor Nederlandstaligen in het zonnige
Voordelen
- Competitive salary package.
- Full paid training at the start of employment.
- Relocation support including flight reimbursement and accommodation assistance.
- Continuous career development opportunities.
- A vibrant, multicultural work environment.
- Private health insurance after probation.
- Meal allowance.
- Modern and comfortable office facilities.
- Opportunity to work with one of the most innovative companies in the industry.


Van dag tot dag
- Handle inbound customer inquiries by phone, email, or chat.
- Identify and verify account holder information securely.
- Assist businesses with troubleshooting technical and account issues.
- Comply with all internal and external regulatory procedures.
- Deliver a personalized, efficient, and empathetic service.
- Stay up to date with product and service developments to better support clients.
- Collaborate with team members to resolve complex cases.
- Contribute to a positive, motivated work environment.
- Manage a fast-paced workload with strong multitasking skills.
- Work rotational shifts, including some night shifts.
Jouw profiel
- Native-level French (C2) and excellent English skills (minimum C1).
- High School diploma (mandatory).
- Stable professional background without frequent job changes (mandatory).
- Minimum 1 year of experience in Customer Service (mandatory).
- Strong interpersonal skills and teamwork spirit.
- Ability to handle a high-paced environment with multitasking demands.
- High attention to detail and strong problem-solving skills.
- Familiarity with automated customer service platforms is a plus.
- Strong verbal and written communication skills.
- Proactive, empathetic, and customer-oriented approach.
- Flexibility to work shifts, including night shifts.
- Willingness to work 100% on-site in Lisbon.

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