Customer Service Representative (Dutch market) for bol.com
Mis deze kans voor
Nederlandstaligen in het zonnige
Voordelen
Remote work all over Portugal
Full-time position
Competitive salary and performance bonuses
Extra incentives.
Real growth opportunities to progress in your career.
Receive a bonus for referring your friends.
Relocation Package for candidates coming from abroad.
Van dag tot dag
Identify and resolve customers' needs.
Solve customer queries and concerns regarding the company’s products as well as deliveries, returns, and refunds.
Use a multichannel approach to speak with customers (voice, email, social media).
Handle calls from customers who have ordered or bought product/s.
Offer support on queries regarding product availability.
Assist with clicks and collecting orders.
Jouw profiel
Your first language is Dutch and you are fluent in English (spoken and written)
You enjoy working with customers, and you have excellent communication skills.
You have an international mindset.
Experience in a contact center role is a plus.
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