--- title: Customer Care Agent for Eneco in Sofia, Bulgaria description: Come work at Eneco as a Customer Care Agent in Sofia! Use your Dutch and English skills to provide exceptional service. Enjoy great benefits and flexible working conditions. Apply now! image: https://cityjoboffers.com/hubfs/Image_Job%20offers/Bulgaria/bulgaria%20(14).jpg --- ![Customer Care Agent for Eneco in Sofia, Bulgaria](https://cityjoboffers.com/hubfs/Image_Job%20offers/Bulgaria/bulgaria%20(14).jpg) Work and live in Bulgaria ## **Customer Care Agent for Eneco in Sofia, Bulgaria** 💶 €1,653 gross per month + up to €100 bonus 🔄 Hybrid Work 📞 Customer Service 🏠 Temporary accommodation provided ### **Benefits** - Full-time or part-time contract options - No work on Sundays - Usually home office after full training - Initial paid training in 2 modules - Private health insurance - Relocation package - Performance-based bonus - Hybrid work option ![Relocation](https://cityjoboffers.com/hs-fs/hubfs/Relocation.png?width=652&name=Relocation.png "Relocation") ![Your day to day-3](https://cityjoboffers.com/hs-fs/hubfs/Your%20day%20to%20day-3.png?width=652&name=Your%20day%20to%20day-3.png "Your day to day-3") ### **Your day to day** - Handling incoming phone calls, chats and emails regarding: - Invoices & reminders - Payments (payment plans, costs for deferred payments) - Rate changes - Complaint handling (overcharged, overpaid) - Retention - General questions about contracts (start/end date) - Relocation requests - Responding to both practical and emotional customer needs - Reporting to the team leader ### **Your profile** - Education: Secondary school diploma required, bachelor's degree preferred - Languages: Native Dutch (spoken and written) and communicative English - Experience with CRM systems and strong PC skills - Excellent writing skills with good structure and vocabulary - Empathy, self-confidence, multitasking, strong communication skills, flexibility and motivation ![Your Profile-1](https://cityjoboffers.com/hs-fs/hubfs/Your%20Profile-1.png?width=652&name=Your%20Profile-1.png "Your Profile-1") #### **🎒 Discover and explore new countries by working abroad.** ##### In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language.  ![Imagen_Mailing_Slider 1](https://26951658.fs1.hubspotusercontent-eu1.net/hub/26951658/hubfs/Imagen_Mailing_Slider%201.png?width=1200&length=1200&name=Imagen_Mailing_Slider%201.png) ![Imagen_Mailing_Lisbon_Slider 2](https://26951658.fs1.hubspotusercontent-eu1.net/hub/26951658/hubfs/Imagen_Mailing_Lisbon_Slider%202.png?width=1200&length=1200&name=Imagen_Mailing_Lisbon_Slider%202.png) ![Imagen_Mailing_Lisbon_Slider 3](https://26951658.fs1.hubspotusercontent-eu1.net/hub/26951658/hubfs/Imagen_Mailing_Lisbon_Slider%203.png?width=1200&length=1200&name=Imagen_Mailing_Lisbon_Slider%203.png) ![Imagen_Mailing_Lisbon_Slider 4](https://26951658.fs1.hubspotusercontent-eu1.net/hub/26951658/hubfs/Imagen_Mailing_Lisbon_Slider%204.png?width=1200&length=1200&name=Imagen_Mailing_Lisbon_Slider%204.png) ![Customer Care Agent for Eneco in Sofia, Bulgaria](https://cityjoboffers.com/hubfs/Rectangle%208%20(1).png) ### **Working in Bulgaria** 👩🏽‍💻 Start your day at one of the many vintage-style cafes in the city. Enjoy a rich Bulgarian coffee while savoring freshly baked banitsa. Head to the office in good spirits and have a productive day with your coworkers. After work, head to Mount Vitosha to relax, disconnect, and recharge. Working in Sofia is the opportunity to take your career to new heights and have some fun. It's a work and travel experience like no other. It's a win-win situation; moving abroad can benefit you in more ways than you think. Discover a new culture. Gain valuable work experience. Expand your network. Step out of your comfort zone. Learn a new language. Find out what really interests you & what kind of work will make you happy. [![Sprich mit einem Recruiter](https://cityjoboffers.com/hubfs/%5BMConverter.eu%5D%20Untitled%20design%20(8)-1.avif "Sprich mit einem Recruiter")](https://cityjoboffers.com/de/talk-to-a-recruiter?hsLang=en) ### **Talk to a recruiter** **Want to find out more about the role?** Our multilingual recruitment team will be happy to give you more information about the position [👉 Speak to a recruiter now ](https://cityjoboffers.com/en/talk-to-a-recruiter?hsLang=en) #### Don't miss this opportunity for **Dutch-speakers** in sunny Bulgaria. ## Related Jobs - [![Dutch-speaking Customer Service in Sofia, Bulgaria](https://cityjoboffers.com/hubfs/Image_Job%20offers/Bulgaria/30.png) Dutch-speaking Customer Service in Sofia, Bulgaria 🏢 On-site Work Customer Service Bulgaria Have you always wanted to work in a fun and energetic company? Then a job at Proximus is definitely for you! 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Full-time role in Sofia ](https://cityjoboffers.com/job-detail/customer-service-specialist-with-dutch?listing_apply=741249391815&hsLang=en) - [![Solutions Consultant with Dutch and English](https://cityjoboffers.com/hubfs/Image_Job%20offers/Bulgaria/17.png) Solutions Consultant with Dutch and English 🏢 On-site Work Customer Service Bulgaria Support users of popular digital services and apps in a dynamic international team. No tech background needed – full training provided! ](https://cityjoboffers.com/job-detail/solutions-consultant-with-dutch-and-english?listing_apply=741307288802&hsLang=en)