Come join our team as a Technical Support Customer Advisor in Athens! 🌟
Work and live in Greece

Come join our team as a Technical Support Customer Advisor in Athens! 🌟

💶 €1,350 gross per month + performance bonus 🔄 Hybrid Work 📞 Customer Service 🏠 Temporary accommodation provided

Benefits

  • Salary: Remote €1250, Hybrid €1350
  • 10% monthly performance bonus
  • Private life and health insurance (including vision and dental care) from day one
  • Free use of the company gym
  • Fixed working hours for mothers with children up to 2 years old
  • Daily cash bonus with Mastercard:
  • Relocation package for candidates from abroad
  • First year (0-12 months): €3 net per working day
  • Working hours
  • Monday to Friday: 9:00 a.m. to 9:00 p.m.
  • Saturday: 10:00 a.m. to 7:00 p.m.
  • Greek:
  • Monday to Friday: 10:00 to 18:00
  • Two-week training period: 09:00 to 17:00
Relocation
Your day to day-3

Your day to day

  • Manage incoming calls, chats, messages, and emails
  • Identify and assess customer needs to ensure satisfaction
  • Ask probing questions to identify technical issues and provide troubleshooting support
  • Build lasting relationships of trust through open and interactive communication
  • Provide accurate, valid, and complete information using the appropriate methods/tools
  • Meet personal/customer-focused team goals and case resolution quotas
  • Maintain records of customer interactions, process accounts, and file documents
  • Follow communication procedures, guidelines, and policies

Your profile

  • Native speaker/near native speaker in German and Greek
  • Strong command of English
  • Excellent skills in handling telephone contacts and active listening
  • Customer-oriented with the ability to adapt to different personalities
  • Excellent communication skills
  • Ability to multi-task, set priorities, and manage time effectively
Your Profile-1

🎒 Discover and explore new countries by working abroad.

In your free time discover new beaches to enjoy the good weather, like the local culture and gastronomy, learn a new language. 
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Come join our team as a Technical Support Customer Advisor in Athens! 🌟

Working in Greece 👩🏽‍💻

Wake up surrounded by a mix of history and culture as you eat a Greek omelet. On your way to the office, take in the sites of modern architecture and iconic historic buildings. Work with dynamic teams for innovative companies.

Once it’s time for lunch, head into the city center, grab some gyros and feel at ease with the good vibes around you.

At the end of the workday, there’s always an enticing activity waiting for you. Disconnect from your jobs like the locals do at these after work spots:

With stunning views of the Acropolis, you can sip on some wine at Wine O'Clock, they have over 160 different wines to choose from

Let loose at one of the many silent discos in Athens, it also works as a great team building activity. There’s no better way to get to know your coworkers than through dance!

Have a coffee in the park and take some time to relax after a work event at the Megaron Conference Center.

For some delicious Greek food and a unique vibe, head to Amber Athens, a chic restaurant bar right in the heart of Athens.

Walk through the Commercial Triangle, Athen’s business district for shopping and plenty of entertainment.

Sprich mit einem Recruiter

Talk to a recruiter

Want to find out more about the role?
Our multilingual recruitment team will be happy to give you more information about the position

Don't miss this opportunity for German-speakers in sunny Greece.