German-speaking Order Support specialist at Insulet in Lisbon

Avantages

Competitive salary, including:
€1,598.55 per month (without housing) or €1,434.05 (with company-provided housing)
Performance bonuses of up to €150
Meal allowance of €154 per month
Holiday and Christmas bonuses
Private health insurance from the first day of the contract
Relocation Package:
Airport pick-up and support with administrative processes
Flight reimbursement and an annual free flight home
Free accommodation in Lisbon (for international candidates)
Free Portuguese language courses and participation in leisure activities
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22 days of paid vacation and recognition of Portuguese holidays

Au quotidien

Assist customers with placing orders for medical devices (not the insulin itself) based on medical prescriptions
Provide information and guidance on test or demo kits
Resolve issues related to payments and shipping
Manage inquiries via phone and email
Ensure timely and accurate order processing to meet customer needs

Votre profil

Native-level German speaker and proficient in English (both written and spoken)
Strong communication skills and a customer-focused mindset
Comfortable with phone and email-based customer interactions
Ability to assist customers with order and shipment-related inquiries
Familiar with using customer service software systems
Motivated to learn about Insulet’s products and services

Working in Portugal 👩🏽‍💻

Start your day at one of the many vintage style cafes in the city. Sip your galão in between taking bites of sweet bolos. Head to the office in good spirits and enjoy a productive day with your coworkers. After work, head to the beach to relax, disconnect, and recharge. Working in Lisbon is the opportunity to take your career to new heights and have some fun. It’s a work and travel experience like no other. It’s a win-win situation, moving abroad can benefit you in more ways than you think Discover a new culture.

Gain valuable work experience.

Expand your network.

Step out of your comfort zone.

Learn a new language.

Find out what really interests you & what kind of work will make you happy.