---
title: Customer Care Agent for Eneco in Sofia, Bulgaria
description: Come work at Eneco as a Customer Care Agent in Sofia! Use your Dutch and English skills to provide exceptional service. Enjoy great benefits and flexible working conditions. Apply now!
image: https://cityjoboffers.com/hubfs/Image_Job%20offers/Bulgaria/bulgaria%20(14).jpg
---

![Customer Care Agent for Eneco in Sofia, Bulgaria](https://cityjoboffers.com/hubfs/Image_Job%20offers/Bulgaria/bulgaria%20(14).jpg)

 Arbeiten und leben in

## **Customer Care Agent for Eneco in Sofia, Bulgaria**

 🏢

### **Vorteile**

- Full-time or part-time contract options
- No work on Sundays
- Usually home office after full training
- Initial paid training in 2 modules
- Private health insurance
- Relocation package
- Performance-based bonus
- Hybrid work option

![Relocation](https://cityjoboffers.com/hs-fs/hubfs/Relocation.png?width=652&name=Relocation.png "Relocation")

![Your day to day-3](https://cityjoboffers.com/hs-fs/hubfs/Your%20day%20to%20day-3.png?width=652&name=Your%20day%20to%20day-3.png "Your day to day-3")

### **Dein Alltag**

- Handling incoming phone calls, chats and emails regarding:
- Invoices & reminders
- Payments (payment plans, costs for deferred payments)
- Rate changes
- Complaint handling (overcharged, overpaid)
- Retention
- General questions about contracts (start/end date)
- Relocation requests
- Responding to both practical and emotional customer needs
- Reporting to the team leader

### **Dein Profil**

- Education: Secondary school diploma required, bachelor's degree preferred
- Languages: Native Dutch (spoken and written) and communicative English
- Experience with CRM systems and strong PC skills
- Excellent writing skills with good structure and vocabulary
- Empathy, self-confidence, multitasking, strong communication skills, flexibility and motivation

![Your Profile-1](https://cityjoboffers.com/hs-fs/hubfs/Your%20Profile-1.png?width=652&name=Your%20Profile-1.png "Your Profile-1")

#### **🎒 Entdecke und erkunde neue Länder, indem du im Ausland arbeitest**

##### In deiner Freizeit kannst du neue Strände entdecken, um das schöne Wetter zu genießen, die lokale Kultur und Gastronomie kennenlernen und eine neue Sprache lernen

![Imagen_Mailing_Slider 1](https://26951658.fs1.hubspotusercontent-eu1.net/hub/26951658/hubfs/Imagen_Mailing_Slider%201.png?width=1200&length=1200&name=Imagen_Mailing_Slider%201.png)

![Imagen_Mailing_Lisbon_Slider 2](https://26951658.fs1.hubspotusercontent-eu1.net/hub/26951658/hubfs/Imagen_Mailing_Lisbon_Slider%202.png?width=1200&length=1200&name=Imagen_Mailing_Lisbon_Slider%202.png)

![Imagen_Mailing_Lisbon_Slider 3](https://26951658.fs1.hubspotusercontent-eu1.net/hub/26951658/hubfs/Imagen_Mailing_Lisbon_Slider%203.png?width=1200&length=1200&name=Imagen_Mailing_Lisbon_Slider%203.png)

![Imagen_Mailing_Lisbon_Slider 4](https://26951658.fs1.hubspotusercontent-eu1.net/hub/26951658/hubfs/Imagen_Mailing_Lisbon_Slider%204.png?width=1200&length=1200&name=Imagen_Mailing_Lisbon_Slider%204.png)

![Customer Care Agent for Eneco in Sofia, Bulgaria](https://cityjoboffers.com/hubfs/Rectangle%208%20(1).png)

### **Working in Bulgaria** 👩🏽‍💻

Start your day at one of the many vintage-style cafes in the city. Enjoy a rich Bulgarian coffee while savoring freshly baked banitsa. Head to the office in good spirits and have a productive day with your coworkers. After work, head to Mount Vitosha to relax, disconnect, and recharge.

Working in Sofia is the opportunity to take your career to new heights and have some fun. It's a work and travel experience like no other.

It's a win-win situation; moving abroad can benefit you in more ways than you think. Discover a new culture.

Gain valuable work experience.

Expand your network.

Step out of your comfort zone.

Learn a new language.

Find out what really interests you & what kind of work will make you happy.

#### Verpass nicht diese Chance für **Deutschsprachige** im sonnigen .

[![Sprich mit einem Recruiter](https://cityjoboffers.com/hubfs/%5BMConverter.eu%5D%20Untitled%20design%20(8)-1.avif "Sprich mit einem Recruiter")](https://cityjoboffers.com/de/talk-to-a-recruiter?hsLang=de)

### **Sprich mit einem Recruiter**

**Willst du mehr über die Stelle erfahren?**  
Unser mehrsprachiges Rekrutierungsteam gibt dir gerne weitere Informationen über die Stelle

[👉 Sprich jetzt mit einem Personalverantwortlichen ](https://cityjoboffers.com/de/talk-to-a-recruiter?hsLang=de)

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