Customer Care Assistant with German – Join Kaizen in Sofia, Bulgaria!
Verpass nicht diese Chance für
Deutschsprachige im sonnigen .
Vorteile
Full-time position with flexible shifts (Monday – Sunday, 10 AM – 2 AM).
Competitive salary – 3,800 BGN/month.
Signing Bonus: 1,000 BGN for those starting in February or March! 🎉
Relocation support – accommodation and travel expenses covered.
Paid training & onboarding to set you up for success.
Ongoing career development programs via Concentrix University.
Health & Wellbeing initiatives to support your work-life balance.
Additional perks:
Health & Life Insurance
Multisport card (gym & sports access)
Transport allowance
Bonus for important life events
Extra paid leave for education
Corporate discounts
Company events and many more!
Dein Alltag
Handle inbound calls, emails, and live chat inquiries from customers.
Assist users with account-related issues, troubleshooting, and general inquiries.
Provide professional and friendly support, ensuring a positive customer experience.
Stay up to date with the company’s products, services, and promotions.
Collaborate with internal teams to ensure quick and effective solutions.
Maintain accurate records of customer interactions and follow-up where necessary.
Dein Profil
Fluency in German (written and spoken).
Good command of English (written and spoken).
Excellent communication skills and a customer-focused attitude.
Interest in sports is a plus!
Previous experience in customer service is an advantage but not required.
Strong computer skills (MS Office proficiency).
Analytical thinking and problem-solving abilities.
A team-player attitude with adaptability in a fast-paced environment.
High school diploma or higher education.
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