A video content moderator is someone who works to create a safe and positive online space. They review user-generated videos before they’re published to make sure they follow the community guidelines of each site. Their job is to filter and remove videos that go against legal and ethical requirements. They also manage content to prevent any type of discrimination or cyberbullying.
Through this role they develop and improve the standards of security for the online communities. This job is crucial to prevent offensive, inappropriate and harmful content from reaching viewers online.
There’s not educational requirements but having experience in the role is important. Brands looking for moderators or content moderation companies look for people with knowledge of communication styles. They look for workers who are able to tell what content violates the rules or not.
Doing training or taking online courses can help you gain knowledge in this sector. Gain experience by working for streamers, youtubers, online groups and chat rooms as a mod.
Video content moderators are important because they protect the brand from spam and trolls, keep users safe, and help create a stronger, digital community.
Protecting the reputation of an online platform lets these video sharing sites complete their purpose. It attracts more users if they know that they aren’t going to see any spam or offensive content. Video mods keep both the company and users happy.
The goal behind video content moderation is to allow the audience to feel safe. Users have to be able to enjoy the content without any worries. Being in this role, you have the power to stop harmful messages from being posted and shared online.
Consider yourself like an undercover agent. Maybe people can’t see you but you’re there, blocking any content that they shouldn’t be online.
This job requires multiple kinds of skills and qualities. For starters, a video content moderator needs to have a great eye for detail. They have to be quick to catch any inappropriate content.
Other qualities include:
Patience: watching a large amount of videos can cause one to lose concentration. Not getting distracted and staying accurate is decisive in this role.
Empathy: being able to see when something is harmful to people is key when deciding what videos must be prevented from going online.
Analytical skills: it is important to have a sound judgment of what is allowed and what’s not in relation to the brand’s guidelines.
Being thick-skinned: this job may include seeing disturbing videos. A video content moderator has to be able to do this without losing their focus.
Contextual analysis skills: one must be able to see how a video can be interpreted differently. One person might see a video and think that it’s appropriate but someone else might think that it shouldn’t have been posted.
Up to date with current affairs: a content mod has to be aware of cultural sensitivities and current events in order to know what might be offensive.
Multilingual: knowing multiple languages can help make someone in this role highly desired. It also helps when working with platforms that have users all over the world.
Content moderators are currently in high demand all over the world and especially in Europe, check out our jobs offers if you want to find an opportunity in this role and work for some of the biggest social media platforms!